
Account Manager – Specialty Pharmacy (Infusion Therapies) - San Antonio / Austin Territory Jobot
- $100,000–$110,000 Per Year
| Location | Austin, TX |
| Salary | $75–$83 Per Hour |
Provide expert L2/L3 support for Oracle Procurement Cloud , specializing in direct-material workflows, including requisitions, purchase orders, and blanket purchase agreements.
Troubleshoot end-to-end STP issues spanning Procurement, Receiving, Payables , and Supplier Portal interactions.
Manage complex approval hierarchies, internal controls, and role-based security protocols impacting the purchasing cycle.
Oversee the health of integrations and data loads utilizing FBDI, APIs, and OIC (Middleware) .
Lead Root Cause Analysis (RCA) for production defects to ensure recurrence prevention and system resilience.
Monitor batch job performance and manage error resolution/reprocessing for high-volume procurement data.
Orchestrate Oracle Quarterly Update readiness, including impact assessment and production validation.
Maintain and approve high-quality technical documentation, including Runbooks, SOPs, and Knowledge Articles .
Guide controlled production changes and minor enhancements in alignment with ITIL-oriented support models.
Experience: 5+ years of hands-on Oracle Procurement Cloud experience, specifically in a post-production or "Operate " environment.
Domain Expertise: Deep understanding of the Source-to-Pay (STP) lifecycle and requisition-to-purchase flows.
Technical Troubleshooting: Proven ability to resolve complex transaction flows across procurement, receiving, and payables modules.
Integration Literacy: Proficiency in monitoring and troubleshooting OIC, FBDI, and API -driven interfaces.
Specific experience in Direct Materials Procurement within manufacturing or supply chain sectors.
Expertise in supplier onboarding and master-data synchronization.
Familiarity with ITIL processes , ServiceNow/Jira , and reporting validation via OTBI/BI Publisher .
Significant reduction in procurement disruptions through accelerated triage and enhanced integration monitoring.
Completion and validation of standardized runbooks for core direct-procurement scenarios.
Successful stabilization of the sourcing-to-purchasing handoff process.
