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Oracle Fusion Cloud HCM

TechDigital

  • Philadelphia, PA
  • 28 days ago

    Highlights

    Overview of the Role As an Oracle Fusion Cloud HCM Tech/Functional Consultant specializing in Oracle's HCM Helpdesk, you will play a pivotal role in delivering high-impact human capital management solutions for our clients. 8+ years of experience as a Tech/Functional Consultant in Oracle Fusion Cloud HCM, with a proven track record in implementing and supporting the HCM Helpdesk module.

    Numbers & Facts

    LocationPhiladelphia, PA
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Description

    Oracle Fusion Cloud HCM Tech/Functional Consultant specializing in Oracle's HCM Helpdesk
    Mandatory Skill - specializing in Oracle's HCM Helpdesk
    Overview of the Role
    • As an Oracle Fusion Cloud HCM Tech/Functional Consultant specializing in Oracle's HCM Helpdesk, you will play a pivotal role in delivering high-impact human capital management solutions for our clients.
    • You will bridge the gap between business needs and technology, ensuring that our HCM Helpdesk offering is optimally configured, implemented, and supported.
    • Your expertise will drive business process improvements and enhance the overall employee experience, contributing directly to organizational success.
    Detailed Responsibilities
    • Lead and participate in the implementation, configuration, and support of Oracle Fusion Cloud HCM, with a strong emphasis on the HCM Helpdesk module.
    • Partner with business stakeholders to gather requirements, analyze processes, and translate business needs into functional and technical solutions.
    • Customize and optimize HCM Helpdesk workflows, case management, and service request handling.
    • Provide hands-on technical and functional support, troubleshooting issues, and resolving incidents related to Oracle HCM Helpdesk.
    • Develop and maintain comprehensive documentation, including functional specifications, configuration guides, and user manuals.
    • Collaborate with cross-functional teams, including HR, IT, and external vendors, to ensure seamless solution delivery.
    • Conduct end-user training sessions and provide post-implementation support.
    • Stay updated on Oracle Fusion platform enhancements and industry best practices to recommend continuous improvements.
    • Ensure compliance with organizational policies, data privacy regulations, and quality standards.
    Skill Requirements
    • Bachelor's degree in computer science, Information Systems, Human Resources, or a related field.
    • 8+ years of experience as a Tech/Functional Consultant in Oracle Fusion Cloud HCM, with a proven track record in implementing and supporting the HCM Helpdesk module.
    • Strong understanding of HCM business processes and HR service delivery models.
    • Proficiency in Oracle Cloud configurations, integrations, and reporting tools.
    • Excellent analytical, problem-solving, and communication skills.
    • Experience with requirement gathering, process mapping, and solution documentation.
    • Ability to work onsite at the PA office as required.
    Other Requirements (Optional)
    • Oracle HCM Cloud certification(s) preferred.
    • Experience working with multinational clients and cross-cultural teams.
    • Familiarity with other Oracle HCM modules (e.g., Core HR, Talent Management) is an advantage.
    • Exposure to Agile or other project delivery methodologies.
    • Demonstrated ability to manage multiple priorities and deliver to tight deadlines.

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