Oracle Field Service Cloud (OFS) Consultant

These business areas closely align with MasTec's infrastructure and EPC operations, where large distributed field workforces require sophisticated scheduling, dispatch, and mobile workforce management capabilities. 1. Oracle Field Service Implementation Lead Oracle Field Service Cloud implementation and enhancement projects.

Job Title: Oracle Field Service Cloud (OFS) Consultant
Location: Miami, FL
Duration: 6 Months
Experience: 7 15+ Years


Salary Range: $60.00 - 62.00/Hour on W2 (Without Benefits).
Applicants must be willing to work on W2.

Job Description:
Domain:

• Engineering, Procurement & Construction (EPC).

Experience: 7 15+ Years
Mandatory Requirements:

• Candidates MUST have relevant hands-on Construction/EPC domain experience.
• Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
• 5+ years of Oracle Field Service consulting experience.
• 3+ years of Oracle Field Service Cloud experience.
• 7+ years of experience in Engineering, Procurement and Construction (EPC).
• 7+ years of experience in Oracle Fusion Procurement.
• Experience implementing Oracle Field Service Cloud solutions.
• At least 1 2 end-to-end Oracle Field Service implementations.
• Strong understanding of mobile workforce management.
• Experience in field operations and dispatch processes.
• Knowledge of service lifecycle management.
• Strong integration experience with Oracle Fusion ERP.
• Experience supporting large field-service or EPC organizations.

Preferred Qualifications
Experience within the following industries:

• EPC
• Infrastructure Construction
• Utilities
• Energy
• Telecommunications
• Power Delivery Organizations

Additional preferred qualifications:

• Oracle Field Service Cloud Certification.
• Experience with Oracle Fusion ERP ecosystem.
• Exposure to large-scale enterprise transformation programs.

Oracle Skills Required
Mandatory Skills

• Oracle Field Service Cloud (OFS)
• Routing & Scheduling
• Capacity Management
• Mobility Configuration
• Resource Management
• Work Order Management
• Dispatch Console

Preferred Skills:

• Oracle Fusion SCM
• Oracle Maintenance Cloud
• Oracle PPM
• Oracle Integration Cloud (OIC)
• Oracle ERP Cloud

Technical Skills:

• Oracle Field Service Cloud
• Oracle Integration Cloud (OIC)
• REST APIs
• SOAP Services
• Data Migration
• Workflow Configuration
• Mobile Application Configuration
• Reporting & Analytics

Functional Skills:

• Field Service Operations
• Workforce Scheduling
• Dispatch Optimization
• Asset Maintenance
• Crew Management
• Work Order Lifecycle
• Service Level Agreements (SLA)
• Resource Planning
• Inventory & Materials Tracking

Soft Skills

• Client Engagement
• Stakeholder Management
• Problem Solving
• Leadership
• Communication
• Training & Knowledge Transfer
• Process Improvement

MasTec-Specific Experience (Highly Preferred):
Experience supporting field operations in the following sectors would be highly desirable:

• Power Transmission & Distribution
• Renewable Energy Construction
• Pipeline Infrastructure
• Telecommunications Network Deployment
• Data Center Construction
• Utility Services
• Civil Infrastructure Projects
• Water & Wastewater Operations

These business areas closely align with MasTec's infrastructure and EPC operations, where large distributed field workforces require sophisticated scheduling, dispatch, and mobile workforce management capabilities.
Ideal Candidate Profile:

• 7+ years in Oracle applications consulting.
• 7+ years of Engineering, Procurement and Construction (EPC) experience.
• 7+ years in Oracle Fusion Procurement.
• 3+ years of Oracle Field Service Cloud experience.
• At least 1 2 end-to-end OFS implementations.
• Strong integration experience with Oracle Fusion ERP.
• Experience supporting large field-service or EPC organizations.
• Proven expertise in workforce optimization, scheduling, dispatching, and mobile field operations.

Roles & Responsibilities
1. Oracle Field Service Implementation

• Lead Oracle Field Service Cloud implementation and enhancement projects.
• Conduct business requirement workshops with stakeholders.
• Configure OFS according to operational and business requirements.
• Perform fit-gap analysis and recommend best-practice solutions.
• Support solution design, testing, deployment, and hypercare activities.

2. Field Workforce Management
Configure workforce structures including:

• Field Technicians
• Contractors
• Supervisors
• Dispatchers
• Service Regions

• Configure work zones, shifts, calendars, and travel parameters.
• Optimize workforce utilization and productivity.

3. Scheduling & Dispatch Management

• Configure routing and scheduling rules.
• Implement automated dispatch optimization.

Manage:

• Work Orders
• Service Appointments
• Crew Assignments
• Emergency Field Requests

• Improve field response times and SLA compliance.

4. EPC and Infrastructure Operations Support
Support field operations related to:

• Utility Construction.
• Power Delivery Projects.
• Pipeline Construction.
• Network Infrastructure Deployment.
• Renewable Energy Sites.
• Data Center Projects.

• Enable real-time visibility into field activities.
• Improve coordination between project management and field teams.

5. Mobility & Field Execution:

• Configure Oracle Field Service Mobility.

Support mobile workforce capabilities including:

• Work Order Execution.
• Asset Inspections.
• Material Consumption.
• Time Reporting.
• Photo Capture.
• GPS Tracking.

• Ensure offline functionality for remote project sites.

6. Integration Responsibilities:
Integrate OFS with:

• Oracle Fusion ERP.
• Oracle SCM Cloud.
• Oracle Projects (PPM).
• Oracle Maintenance Cloud..
• CRM Applications

• Support data synchronization between enterprise systems and field platforms.
• Assist technical teams with API and integration requirements.

7. Reporting & Analytics:

• Develop operational dashboards and reports.

Monitor KPIs including:

• Technician Utilization.
• First-Time Fix Rate.
• Schedule Compliance.
• Workforce Productivity.
• Travel Time.
• SLA Performance

• Provide insights to operations leadership.

8. Testing & Support

• Develop test scenarios and test scripts.
• Support User Acceptance Testing (UAT).
• Resolve production issues and system defects.
• Train dispatchers, supervisors, and field technicians.
• Support Oracle quarterly cloud updates and regression testing.