Job role: Oracle Applications Manager (Oracle Fusion)
Duration: Contract-to-hire preferred, open to contractor initially 6 - 12 months
Location: Fairfield, OH (onsite 3 days/week required)
Current Environment:
- Oracle Fusion went live at 3 sites (out of 20 planned) in Fall 2025.
- Organization is currently in a stabilization and user adoption phase.
- Significant need for end-user support, training, and issue resolution.
- Working with an offshore MSP that currently provides support.
- One Oracle Analyst currently on the team.
- Approximately 300 Oracle Fusion users across Finance, Supply Chain, and Manufacturing.
Key Gap:
- Deep Oracle Fusion expertise, ideally someone who has supported a post go-live environment.
- Needs to understand root-cause analysis and solve issues internally rather than simply routing tickets to the MSP.
- Looking for a technical Oracle resource, not a people manager.
- Must be comfortable owning support, troubleshooting, user training, and vendor coordination.
What They're Looking For:
- 7+ years Oracle ERP experience with at least 3+ years of Oracle Fusion Cloud.
- Strong functional knowledge, ideally in Oracle Financials (GL, AP, AR, Fixed Assets, Cash Management).
- Understanding of Supply Chain and Manufacturing integrations.
- Experience managing MSPs or support vendors.
- Experience with:
- Incident management
- Change control
- Quarterly Oracle updates
- Security roles and user access
- User training and adoption
Day-to-Day Responsibilities:
- Serve as the primary Oracle Fusion contact for end users.
- Support users through issues, training, and process questions.
- Manage and hold the offshore MSP accountable.
- Help transition support knowledge from the MSP to internal resources.
- Drive user adoption and reduction of workarounds/spreadsheets.
- Perform root-cause analysis and coordinate fixes.
- Partner with business users across Finance, Supply Chain, and Manufacturing.
- Help shape the Oracle roadmap as additional sites are brought online.
Must-Haves:
- Oracle Fusion Cloud expertise (Techno/functional)
- Post go-live stabilization/support experience.
- User-facing support and training experience.
- Vendor/MSP management experience.
- Ability to work onsite in Fairfield, OH three days per week.
- Comfortable in a hands-on individual contributor role.
Nice-to-Haves:
- Manufacturing industry experience.
- Multi-site environment experience.
- Spanish language skills.
- Oracle Financials specialization.
- Experience supporting Mexico-based operations.