Oracle Application Manager

Business-Critical (P0 / Cannot-Fail) Initiatives: Lead delivery and production readiness for high-priority initiatives, including supporting S&K JV Distribution Center (DC) planned launch, enabling RL Drop Ship International Expansion, supporting RL Direct Ship initiatives, coordinating cross-functional teams, driving risk identification, mitigation planning, and executive status reporting. Platform Operations & Application Maintenance: Own day-to-day Oracle application management, manage L2/L3 Oracle Application Support, ensure SLA compliance, lead Major Incident (P1/P0) management, perform Root Cause Analysis (RCA), drive Problem Management initiatives, improve operational stability through automation, manage application releases and production deployments.

Position Title: Oracle Application Manager
Location: Menlo Park, CA. ONSITE
Duration: Long Term Contract
 
--LOCAL ONLY –
 
Role and responsibilities:
Job description:

• Business-Critical (P0 / Cannot-Fail) Initiatives: Lead delivery and production readiness for high-priority initiatives, including supporting S&K JV Distribution Center (DC) planned launch, enabling RL Drop Ship International Expansion, supporting RL Direct Ship initiatives, coordinating cross-functional teams, driving risk identification, mitigation planning, and executive status reporting.
• Project Delivery Support (H2 2026): Provide application leadership and delivery support for strategic projects, coordinate functional, technical, QA, DevOps, and business teams, manage testing, release planning, deployment, and hypercare support.
• Platform Operations & Application Maintenance: Own day-to-day Oracle application management, manage L2/L3 Oracle Application Support, ensure SLA compliance, lead Major Incident (P1/P0) management, perform Root Cause Analysis (RCA), drive Problem Management initiatives, improve operational stability through automation, manage application releases and production deployments.
• Stakeholder Management: Partner with Procurement, Finance, Supply Chain, IT, Infrastructure, Security, and Architecture teams, present project updates to senior leadership, manage business expectations and priorities, facilitate governance meetings, provide executive-level reporting on delivery health, risks, and KPIs.

 
Basic Qualifications:

• 10 years of Oracle Applications experience
• 5 years managing Oracle Application Support teams
• Strong experience with Oracle Procurement Cloud or Oracle E-Business Suite Procurement modules
• Knowledge of ITIL processes
• Strong understanding of SOX controls and compliance
• Experience with release management and change management
• Strong analytical and troubleshooting skills
• Excellent communication and stakeholder management skills

Required Skills:

• Experience supporting Purchasing, iProcurement, Supplier Management, Sourcing, Approvals, Inventory, Order Management
• Experience managing global application support

Preferred Qualifications:

• Oracle Cloud Procurement implementation/support experience
• Experience with Oracle Integration Cloud (OIC)
• Experience with Oracle BPM/Approvals workflows
• Knowledge of REST/SOAP integrations
• Experience working in Agile/Scrum environments
• PMP, ITIL, or Oracle certifications are a plus