| Location | South Boston, MA |
Job Summary
THE OPPORTUNITY
At South Boston Community Health Center (SBCHC), we believe that clear vision is essential to a person's health, independence, and quality of life. As an Optical Coordinator, you will play a vital role in ensuring patients receive the eyewear and vision support they need while helping create a seamless experience throughout their eye care journey.
This role exists to bridge patient access, insurance coordination, optical services, and operational support within our Eye Department. Through patient education, insurance verification, eyewear ordering, inventory management, and collaboration with clinical and administrative teams, you will help patients navigate the often-complex process of obtaining vision benefits and corrective eyewear.
As a key member of the Eye Care team, you will balance direct patient interaction with administrative coordination, ensuring that patients receive timely access to services while supporting the financial and operational health of the department.
This is an excellent opportunity for someone who enjoys working with people, thrives in a detail-oriented environment, and is passionate about improving access to community-based healthcare.
WHO WE ARE
South Boston Community Health Center is a federally qualified community health center dedicated to providing high-quality, affordable healthcare to all members of our community, regardless of their ability to pay.
For decades, SBCHC has remained committed to improving health outcomes and reducing barriers to care throughout South Boston and neighboring communities. We strive to provide patient-centered care that is accessible, compassionate, and responsive to the needs of a diverse population.
Our Eye Care Department is committed to helping patients achieve optimal vision and eye health through comprehensive services, teamwork, and exceptional customer service. We take pride in creating an environment where patients feel welcomed, supported, and informed throughout every step of their care.
What makes our team unique is our collaborative approach. Administrative staff, providers, optical vendors, billing teams, and patient support staff work together to ensure patients receive high-quality care and access to the vision services they need.