Overview
We are seeking an
Operations Project Analyst to support project initiatives within a Funds Transfer operations team. This role plays a key role in testing, implementation support, defect tracking, reporting, and project coordination activities. The ideal candidate is organized, detail-oriented, and able to work effectively in both team and independent settings while supporting high-priority operational projects.
This is an excellent opportunity for candidates interested in financial services operations, project support, and process improvement.
Responsibilities
Project Support
- Participate in all phases of Funds Transfer projects, including:
- Requirements gathering
- Design support
- Testing preparation
- User Acceptance Testing (UAT)
- Implementation activities
- Process and execute test scripts accurately and within deadlines
- Identify, document, communicate, and escalate defects and project issues
- Assist with data validation, reporting, and project tracking activities
- Support resolution of project challenges and help drive initiatives forward
- Represent the Funds Transfer team in cross-functional projects as needed
Collaboration & Communication
- Build positive working relationships with team members and internal stakeholders
- Communicate professionally and effectively across project teams
- Respond proactively to project requirements and operational needs
- Support problem prevention and continuous improvement efforts
- Work both independently and collaboratively to achieve project goals
Required Qualifications
- Strong verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Strong analytical and problem-solving capabilities
- Ability to work independently and as part of a team
- Strong time management and multitasking skills
- Comfortable learning new systems, tools, and business processes
- Willingness to work in a hybrid environment
Preferred Qualifications
- Experience supporting projects, testing, operations, or business process initiatives
- Familiarity with project lifecycle concepts and implementation activities
- Financial services, banking operations, payment processing, or funds transfer experience
- Experience with defect tracking, testing documentation, or project reporting
- Exposure to project management methodologies and tools