OPS Recovery Systems and Planning Supervisor - 31902230

Requisition No: 886468

Agency: Division of Emergency Management

Working Title: OPS Recovery Systems and Planning Supervisor - 31902230

Pay Plan: Temp

Position Number: 31902230

Salary: $43.00/Hourly

Posting Closing Date: 10/28/2026

Total Compensation Estimator Tool

Recovery Systems and Planning Supervisor

Bureau of Recovery

Florida Division of Emergency Management

This position is located in Tallahassee, FL

The Florida Division of Emergency Management (FDEM) plans for and responds to both natural and man-made disasters. These range from floods and hurricanes to incidents involving hazardous materials or nuclear power. FDEM is the liaison between federal, state, and local agencies. FDEM prepares and implements a statewide Comprehensive Emergency Management Plan, routinely conducts extensive exercises to test state and county emergency response capabilities, provides technical assistance to local governments as they prepare emergency plans and procedures, as well as conducts emergency operations trainings for state and local government agencies.

FDEM serves as the lead agency for the State Emergency Response Team (SERT), whose primary goal is the coordination of the state's efforts during disaster response and recovery. This coordination is conducted within the State Emergency Operations Center (SEOC) in Tallahassee. Additionally, FDEM manages the State Watch Office; the 24-hour a day operation tasked with providing situational awareness to stakeholders statewide. After a disaster, FDEM conducts damage assessment surveys and advises the Governor of the State of Florida on whether to declare an emergency and seek federal relief funds. It is against this backdrop that FDEM strives to demonstrate its mission of, "Coordinate, collaborate, and communicate with our community stakeholders for a resilient Florida", along with our vision of "Leading the Profession in building prepared and resilient communities".

Position Overview and Responsibilities:

This position serves as a Recovery Systems and Planning Supervisor within the Admin and Plans Section of the Bureau of Recovery. This role provides critical support in managing and overseeing the bureau's systems infrastructure, by functioning as the System Administrator and managing planning for the Bureau of Recovery. The position leads the development, implementation, and maintenance of analytics systems and planning initiatives that support the bureau's disaster recovery programs. The supervisor must be able to analyze complex problems and large datasets, develop structured frameworks, and produce actionable reports to support data-driven decision-making. This role also manages the bureau's planning functions by maintaining policies, procedures, and job aids to ensure alignment with operational goals and program objectives. Duties include, but are not limited to:

• Supervise staff by assigning tasks, mentoring and developing team members, addressing performance issues, approving work schedules and timesheets, and completing employee performance evaluations.
• Coordinate with supervisors, bureau leadership, and executive leadership for program continuous development to help execute the FDEM Mission.
• Supervise the creation and maintenance of job aids, standard operating procedures, and operational plans.
• Collaborate with the bureau and other FDEM staff to develop, revise, and implement policies and procedures.
• Oversee the development and maintenance of the State's Public Assistance Administrative Plan.
• Map and periodically update the bureau's business processes.
• Manage the development and completeness of special projects by:
• Perform in-depth studies and conducting subject matter analysis.
• Assist bureau staff on the development and implementation of training.
• Manage coordination and execution of projects and plans assigned by State Emergency Response Team (SERT).
• Supervise the designing, editing, and production of the bureau's specific marketing materials to include brochures, poster boards, and one page fact sheets in accordance with the Division Style Guide.
• Administer and maintain the bureau's grants management system(s), including but not limited to: FloridaPA, FEMA Grants Portal/EMMIE, and DEMES.
• Administer the bureau's related FDEM systems, including the Division of Emergency Management Enterprise Solution (DEMES).
• Systems oversight/management.
• First line of support for system issues.
• Ensure all access control records are complete and maintained.
• Perform and respond to system and system access audits.
• Assist internal and external clients with system concerns.
• Manage project system enhancement requests.
• Assist with the Request for Public Assistance process.
• Perform scheduled and ad hoc reporting.
• Attend conferences, meetings, workshops, and other engagements related to Disaster Recovery.
• Staff the State Emergency Operations Center, Joint Field Offices, Recovery Coordination Centers, and/or other state or regional facilities activated in response to an emergency.
• Perform other duties as assigned.

In response to emergency events, FDEM employees may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the employee's position description. Employees must be able to deploy to emergency sites with limited advance notice.

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills.
• Ability to conduct independent research.
• Ability to lead and mentor staff.
• Strong time management and organizational skills.
• Ability to read and interpret state and federal rules, laws, and program regulations.
• Ability to identify trends and opportunities for growth through analysis of complex datasets.
• Proven analytics skills, including mining, evaluation, and visualization.
• Proficiency in Microsoft Office programs.
• Technical writing experience in relevant areas, including queries and reports, government documentation standards, formatting requirements, style guides, and presentations.
• Understanding of document management, version control, approval procedures, and tracking systems.
• Ability to coordinate with stakeholders, conduct meetings, and provide briefings.
• Ability to synthesize information from multiple sources and stakeholders into coherent planning products.
• Ability to quickly learn and incorporate new technologies, processes, and regulatory requirements into existing plans and procedures.

Minimum Qualifications:

• A minimum of four years' experience in system administration.
• A minimum of one year experience providing leadership, team coordination, or serving in a lead/support lead capacity within an operational, technical, or analytical environment.
• A minimum of one year's experience with working knowledge of Power BI, including building dashboards, developing DAX measures, and maintaining data models.
• A minimum of one year's working knowledge with coding or automation, such as Python, data processing, reporting, workflow automation, or system enhancements.
• Experience using Microsoft Office Suite (Excel, Word, Outlook) with the ability to learn and navigate division enterprise business systems.
• Experience supervising or leading teams.
• Experience developing and maintaining operational plans, standard operating procedures, job aids, and analytical reports.
• Experience managing and coordinating with federal or state data systems and providing user support experience.
• A valid driver's license.

Special Notes:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

FDEM is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. FDEM appreciates the service and sacrifices made by veterans and their family members and recognizes the immeasurable value veterans bring to the workplace and is committed to increasing the number of veterans that serve in its workforce.

FDEM is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the FDEM Human Resources Office at (850) 815-4177. FDEM requests applicants notify the Human Resources Office in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act.

Successful completion of background screening will be required for this position.

The State of Florida and FDEM participate in E-Verify. This federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

In response to emergency events, FDEM employees may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including nights, weekends, and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the employee's position description. Employees must be able to deploy to emergency sites with limited advance notice.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.