| Classification Title: | OPS Hourly Non-Secretary/Clerical |
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| Classification Minimum Requirements: | High school diploma, or its equivalent, and one year of related experience. |
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| Job Description: | - Greet and welcome guests to the museum
- Professional and positive interaction with all visitors and staff of the museum
- Provide excellent customer service and provide general and directional information to guests
- Perform routine patrol of galleries and public spaces
- Monitor guest compliance with museum policies and report non-compliance through verbal and written communication
- Provide front desk coverage on an as-needed basis
- Provide escorts as-needed to secure areas within the museum
- Assist with setup and breakdown of equipment, chairs, and tables for museum activities
- Practice de-escalation techniques when dealing with aggressive or disruptive behavior
- Professionalism, reliability, dependability and adherence to schedules are required
- Other duties as assigned
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| Expected Salary: | $15 per hour |
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| Required Qualifications: | Flexibility for varied schedules to include nights, weekdays, weekends, and holidays based on the needs of the museum. |
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| Preferred: | - Previous experience in a security and/or customer service role
- Ability to work as part of a team and project a positive attitude
- Excellent verbal and written communication skills
- Experience working and communicating with individuals of diverse backgrounds
- Knowledge of basic first aid, or First Aid/AED certification
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| Special Instructions to Applicants: | Please upload a resume with your online application. Application must be submitted by 11:55 p.m. (ET) of the posting end date. |
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| Health Assessment Required: | No |
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