Primary Purpose: This individual is responsible for providing accurate documentation and summarization of the ocular examination and recommendations while maintaining patient flow and communication regarding appointment status. Primary Duties: (*=essential functions) - To accurately document examination findings, proper coding/billing
- To complete assessment and plan in a timely manner.*
- To ensure proper transmission of electronic prescriptions and documenting chart correctly.*
- To assist during the exam such as holding the patients head in slit lamp, instilling eye drops, providing instruments and following directions in a medical emergency. *
- To provide appropriate written instructions, and/or printed patient education material.*
- To assist and ensure patient understands all instructions.*
- To maintain efficient patient flow, including monitoring Room Manager and alerting physician to patient related messages.*
- To assist patient with completion of forms (i.e. DMV, legally blind letter, PAP)*
- To assist physician with minor office procedures including laser procedures and proper instrument set-up.*
- To audit the provider schedule at least weekly.*
- To complete all To-Do messages daily.*
- To stock provider rooms daily with instruments, medications and medical supplies.*
- To interact and communicate (both verbally and written) effectively and professionally with clinic supervisors, front desk personnel, fellow scribes, technicians, testers and all staff.*
- To assist with telephone support regarding ocular emergencies, prescription refills and patient care questions.*
- To escort patients to and from waiting areas using patients surname.*
- To perform other duties as assigned.
Position Requirements: - High School Diploma or GED
- Some college preferred
- 1-2 years ophthalmic experience
- Unexpired certification as ophthalmic scribe or ophthalmic technician
- Requires general knowledge of medical terminology, ophthalmic knowledge preferred
- Requires ability to maintain strict confidentiality of all patient information
- Requires strong computer competency including intermediate knowledge and experience with Excel, Word and Outlook (calendar/email), data management programs and the ability to easily adapt to new software applications or data management systems
- Ability to walk or stand for multiple hours per day
- Bilingual preferred, not required
- Requires ability to work well in a team situation or in any other role assigned or at any other clinic site
- Requires ability to be productive and manage time accordingly and prioritizing tasks to meet deadlines
- Requires excellent spelling and strong organizational skills with high attention to detail
- Requires ability to perform accurate documentation within set deadlines
- Requires ability to recognize and seek advice when needed
- Requires ability to function as a reliable, punctual, flexible and responsive team member
- Requires ability to be proactive and competent in problem solving
- Requires ability to type or write legibly in a dimly lit setting
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