| Location | Houston, TX |
Operations Systems Analyst
Salary
Depends on Qualifications
Location
Houston, TX
Job Type
Regular Full-time
Job Number
17422
Department
Commissioner Precinct 2
Opening Date
10/21/2026
Closing Date
11/21/2026 11:59 PM Central
Max Number of Applicants
100
Position Description
Under the general supervision of the Operational Services Director, the Operations Systems Analyst is responsible for developing, implementing, administering, and continuously improving digital systems that support park maintenance operations, contractor management, and departmental service delivery.
This position serves as the primary departmental resource for OpenGov and Categraph, ensuring both platforms are effectively configured and utilized to streamline workflows, monitor contractor performance, track maintenance activities, and support operational decision-making.
The analyst works collaboratively with parks operations personnel, procurement staff, external contractors, and other county departments to establish standardized processes, improve data accuracy, strengthen accountability, and maximize operational efficiency.
Duties & Responsibilities:
SYSTEMS DEVELOPMENT & ADMINISTRATION
CONTRACTOR MANAGEMENT & PERFORMANCE MONITORING
Identify opportunities to automate administrative processes and reduce manual entry.
Develop systems to track park maintenance contracts, including mowing, landscaping, tree maintenance, playground maintenance, and other contracted services.
Configure workflows for assigning, scheduling, documenting, and verifying contractor work.
Establish performance monitoring tools to track service completion, contractual obligations, deficiencies, and corrective actions.
Develop electronic inspection forms and verification procedures to document contractor performance against established service standards.
Maintain records of contractor activities, work histories, service frequencies, and performance metrics.
Support invoice reconciliation by comparing contractor billing again documented services, inspections, and completed work.
Develop automated notification and escalation procedures for overdue assignments, incomplete work, and unresolved deficiencies.
DATA ANALYSIS, REPORTING, & OPERATIONAL IMPROVEMENT
ASSET MANAGEMENT & MAINTENANCE OPERATIONS
TRAINING & CROSS-DEPARTMENTAL COORDINATION
Train departmental employees, supervisors, and authorized contractors on system functionality and established procedures.
Develop user guides, standard operating procedures, training materials, and workflow documentation.
Support the implementation of new technology initiatives and the transition from manual processes to digital workflows.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Requirements
Education and Experience:
OR
OR
Knowledge, Skills, and Abilities:
Strong technical aptitude and ability to configure, administer, and troubleshoot software systems.
Knowledge of operational workflows, contract administration, and maintenance management practices.
Ability to translate operational requirements into practical digital solutions.
Strong analytical skills with the ability to interpret data and communicate findings.
Excellent organizational skills and attention to detail.
Ability to manage multiple projects, establish priorities, and meet deadlines.
Effective communication skills ability to train employees with varying levels of technical experience.
Ability to work independently while collaboratively with cross-functional teams.
Commitment to continuous improvement, operational accountability, and public service excellence.
NOTE: Qualifying education, experience, knowledge and skills must be documented in your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
General Information
Hours:
This is a full-time position.
Days and hours are typically Monday through Friday, 8:00 a.m. to 4:30 p.m.
Hours may vary based on business needs of the department and some weekends, evening hours or holidays may be required during special events.
Work Environment:
This job operates in a clerical, office setting.
This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Noise level in the work environment is usually average.
Physical Demands:
This is largely a sedentary role; however, some filing is required.
This would require the ability to lift files of up to 50 lbs., open filling cabinets and bend or stand as necessary.
Reporting Relationships:
Location:
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
HARRIS COUNTY EMPLOYEE BENEFITS
Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits
Paid Time Off (PTO)
Retirement Savings Benefit
The following benefits are available to Harris County employees in full-time and select part-time positions:
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
www.benefitsathctx.com
01
Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.
02
Please describe your educational background including level of education completed, area of study and completed major and minor programs.
03
Which of the following best describes your verifiable experience in operations management, asset management, business systems administration, or a related area? (To be considered, qualifying experience must be documented in your applications employment history)
04
Please provide the dates of employment during which you obtained experience working in operations management, asset management, business systems administration, or a related area. Provide the month and year that began and ended the experience [ Example: "January 2020 - December 2025" ] If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided.
05
Have you completed a two-year postsecondary program in business or a related field?
06
Do you have 5 years of business experience, including 3 years in a relevant area?
Required Question
Employer Harris County
Address 1111 Fannin St
Ste. 600
Houston, Texas, 77002
Phone 713-274-5445
Website https://www.governmentjobs.com/careers/harriscountytx