Operations Support Technician

Operations Support Technician

JOB-10046962

Anticipated Start Date

July 6, 2026

Location

Florence, KY

Type of Employment

Direct Hire

Employer Info

Our client is a global leader in energy technology, providing cutting-edge solutions across the oil and gas industry. Operating in over 100 countries, they focus on digital innovation and sustainable practices to drive the future of energy and support the transition to lower-carbon operations.

Job Summary

The Operations Support Technician is responsible for delivering safe, efficient, and reliable PSD to customers. The Operations Support Technician identifies opportunities to improve service delivery, and provides technical assistance, customer preventative maintenance (PM ) service, on-site customer warranty work, equipment start-up for larger sifter equipment and other major installations as needed. 

Job Description

• Demonstrates knowledge and ability to rebuild and maintain centrifuge RTA’s as part of SWECO’s centrifuge RTA rebuild program, along with all SWECO equipment, and maintains field test equipment.
• Ability to create and maintain an open and effective communication system between the field sales, customer service, and sales management  to better serve the needs of the customer, and the interests of the company.
• Ability to trouble shoot equipment and repair to meet customers expectations.
• Provide technical assistance via phone, fax or other forms of communications.
• Provide application, modification, and warranty information on equipment.
• Ability to complete technical product reports; reports on product problems encountered.
• Provide sales support for visiting customers to conduct field tests on equipment as requested.
• Plan and establish work schedule and assignments to meet customer demands. 
• Handles other requests from management on a timely basis.
• Performs field testing along with quality & safety audits as requested.

Skills Required

• Welding experience is required. Certification and/or trade school completion is preferred.
• 5 years mechanical assembly experience is required. Mechanical aptitude, electrical background is preferred.
• Familiarity with ISO 9000 requirements and continuous improvement methods. 
• Willingness to travel. This position requires 10-50% of travel per month, depending on business productivity. Extensive travel may be required as needed.
• Must have a valid drivers license and the ability to drive to customer sites to provide services as requested. Ability to obtain and maintain a valid CDL license to drive Sweco Trucks (can be aquired once hired).
• Good interpersonal and sales skills with both internal and external customers, sales representatives, and personnel.
• Strong verbal and written communication skills is required. 
• Must have initiative and ability to work effectively with little direction and/or few guidelines.
• Excellent analytical, adminsitrative, communications and organizational skills.
• Proficiency in Microsoft Office.

Education

• Required: High school diploma or GED

Additional requirements

• Schedule notes: M-F 6:00am - 2:30pm

Pay rate

• $60 - $70k per year (Compensation will be offered within this posted range based on experience, skills, and market factors)

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.