Operations Support Staff (Front Office)

Explain Clinic policies and procedures Establish mode of paymentUse the Clinic's integrated database system effectively and efficientlyMaintain knowledge of publicly funded programs such as MSI, CHOP, CTU, Medicare, FPACT, CalOPTIMA, MediCal, etc. Operations Support Staff (Front Office) Laguna Beach Community Clinic is a non-profit community medical clinic dedicated to providing high-quality, accessible care to all - regardless of ability to pay.

Operations Support Staff (Front Office) Laguna Beach Community Clinic is a non-profit community medical clinic dedicated to providing high-quality, accessible care to all - regardless of ability to pay. We are seeking a full-time Operations Support to join our team in the front office. We operate a fast-paced, team-oriented, friendly environment dedicated to providing the best medical care to our patients. This position requires exceptional interpersonal skills, as the people in this position are most often the first and/or last point of contact for patients of the Clinic. Key Responsibilities:Answer phonesSchedule appointments for new and on-going patientsComplete intake and check-out proceduresMaintain patient health records.Explain Clinic policies and procedures Establish mode of paymentUse the Clinic's integrated database system effectively and efficientlyMaintain knowledge of publicly funded programs such as MSI, CHOP, CTU, Medicare, FPACT, CalOPTIMA, MediCal, etc.Qualifications:Bilingual in SpanishPrevious Medical Front Office experienceKnowledge and skill in filing, typing, and computer literacy. Ability to maintain an organized work environment.Excellent interpersonal skills/customer service and the ability to interact with a diverse patient population.Ability to work one-two Saturdays per month on a rotating basis.Medical Assistant (MA) certification preferred.BenefitsMedical, dental, and vision coverage; FSA and HSA401(k) plan with Company matchPaid vacation and holidays​​S​alary Range$22.00-$24.00 per hour based on experienceAt-Will Employment Laguna Beach Community Clinic is an at-will employer. Employment with the company is voluntary and may be terminated by the employee or the company at any time, with or without cause or notice, and for any reason or no reason at all.Equal Employment Opportunity (EEO) Laguna Beach Community Clinic is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable laws.Americans with Disabilities Act (ADA) Accommodation If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or to perform the essential functions of a position, please contact hr@essentialhr.org.

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