| Location | Andover, MA |
| Salary | $90,200–$135,200 Per Year |
Description and Requirements
Who We Are
Enel North America is a proven renewables leader delivering clean, flexible and sustainable energy solutions.
As part of the Enel Group, we develop, build, own and operate renewable power plants and demand response solutions, with over 11 gigawatts (GW) of installed wind and solar capacity, over 1 GW of energy storage and nearly 5 GW of demand response in the US and Canada.
For nearly 25 years, we've reliably powered modern life and driven climate action with our people, partners and communities by putting sustainability at the center of everything we do. Enel is a top-five industry leader for clean power capacity in the US, demand response in North America and utility-scale battery storage in Texas.
We are a smart and passionate team working together to build the Enel North America that we want for the long-term - one that is founded on strong financial, social and environmental values. Being on our team means being part of lasting progress to create a thriving and more sustainable world for our climate and communities. It means valuing safety, trust, innovation, proactivity, flexibility and respect in all we do. Our vision is ambitious, and we'll get there together.
Enel North America is a leading clean energy company dedicated to advancing the energy transition through renewable power generation, energy storage, and innovative energy solutions. As part of the global Enel Group, we are committed to creating sustainable value, fostering innovation, and empowering our employees to build a cleaner, more reliable energy future. Our collaborative and inclusive culture encourages individuals to make a meaningful impact on our business, communities, and the environment.
The Opportunity
The Operations Support Specialist is responsible for the monitoring, reporting, and analyzing the power delivery flow from Enel Green Power North America, Inc (EGPNA) generating facilities to the bulk electric power system. This position ensures proper meter function and accurate generation reporting for all current and new projects under the EGPNA umbrella. This includes coordinating with various internal (EGPNA Control Room, Energy Management, and Plant Operations Teams) and external (Transmission System Operators, Balancing Authorities, Schedulers, etc.) regarding power generating facilities in matters relating to Meter, Generation, and Outage Management processes for the EGPNA Fleet.
This position will also focus on the efficiency and standardization of the control room operations, processes, procedures and tool improvements to support the remote control and monitoring of power generation.
This role will support the CMR Operations toolset, implementation and sign off of new CMR SCADA systems, Fault Management, Automation, meeting NERC requirements, supporting PI Data infrastructure.
This position will report directly to the Operations Support Manager.
What You'll Do at Enel North America:
Operations Support Specialist responsibilities include, but are not limited to:
o Monitor Itron's MV-WEB database for meter data integrity
o Ensure meters for new plants are integrated into PI and Itron prior to first
synchronization of the plant
o Responsible for managing Check Meter Testing Coordination and Scheduling
o Maintain ISO Metering Protocols for Testing Intervals
o Manage metering services/agreements
o Interface with digital hub for metering technical/communications issues
o Monitor automated "watchdog" systems to notify for nonfunctioning or
noncommunicating meters
o Oversight of generation review, approval, and reporting processes within O&M
o Interface with E&C in the design of the metering schemes to ensure design meets all internal and external needs.
o Coordinate all significant planned outages with internal and external stakeholders
ensuring the least impact on EGPNA operations.
o Troubleshoot grid outages and develop action plans with goal of minimizing any
negative impacts on the EGPNA portfolio of projects.
o Coordinate any potential grid operation impacts with Energy Management to optimize transmission and congestion issues and energy revenues.
o Interface with Energy Management for PPA outage related reporting requirements
o Act as Control Room Lead for outage management software utilization and
coordination, including user management, interfacing with other departments, etc.
o Interact with Control Room for outages as they approach to ensure Control Room has up to date information
o Acts as the primary interface for non-real-time third party coordination
o Participation in operations committees, etc. as required by PPAs, as well as operating subcommittees of ISOs, etc.
o Primary interface with Transmission Group and Energy Management for operational
needs
o Developing CMR user interfaces for real time operations
o Developing automation of active and reactive power systems including Ancillary Service market requirements
o Support remote data sets to external regulatory and customer entities (ICCP, RTU)
o Manage tracking of CMR Operational Improvements
o Ensure that CMR system and procedures meet NERC and other compliance requirements
o Interface between CMR and the ICS Service Desk to support ticket escalation and resolution
o Testing and sign off of functionally complete Remote Command and Feedback data for CMR Project Handover
o Continued development of tools for CMR
o Facilitate change requests that impact CMR primary SCADA
o Provide support to Real Time Shift Supervisor and Real Time Operations Manager.
o Responsible to manage all CMR Acceptance Records related to new plant integrations
o Provide support documentation for SCADA systems used by CMR Operations
o Develop standard operating procedures for integrations and commercial periods[SPC(NA-U1.1][OJ(NA-U1.2][OJ(NA-U1.3]
o Collect SAT documentation related to OEM and Plant SCADA systems
o Ensure quality Import Templates and IEC-104 data point lists
o Development of training related to new generation projects and new tools for real time operations.
Who You Are & What You've Accomplished:
control room experience managing power delivery and transmission matters in North
America. 5-10 years of relevant work experience
Diversity, Equity & Inclusion:
Enel North America is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex,, gender, national origin, citizenship, age, disability, sexual orientation, genetic information.
We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Enel North America has facilities. Enel North America maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Accessibility - If you require accessibility assistance applying for open positions please contact EnelApplication@enel.com.
What Enel North America Offers You:
The pay range for this position is $90,200.00 to $135,200.00 annually. The base pay actually offered will be based on several factors, including job-related knowledge, skills, work experience, education, and internal equity. At Enel, base pay is one part of your total compensation package. Please see below for additional information on Enel North America rewards.
Enel North America offers its regular full-time employees affordable, quality healthcare for you and your family, life insurance and disability benefits to provide security, and retirement benefits to help you plan for your financial future. In addition, we offer an array of other benefits such as flexible spending accounts, tuition reimbursement and professional development allowance.
An employee's eligibility for these benefits shall be subject to the governing documents for such plans and programs and/or company policy. The benefits described above may be modified or eliminated with or without notice in accordance with the governing documents and applicable law.
Enel North America is committed to providing a fair and transparent hiring process for all job seekers. We will never ask you to pay money or provide sensitive information, such as your social security number or bank account number, as part of the application process. We only hire through our official channels, which include our website and LinkedIn page. If you receive a job offer that did not come through one of those channels, it is likely a scam, and we suggest reporting it to the authorities.
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