Operations Support Analyst
Location: New York, NY
Duration: 12 Months
Work Arrangement: Onsite
Job Summary
We are seeking an experienced Operations Support Analyst with a strong background in Talent Acquisition and full-cycle recruiting to support recruitment activities across a large, complex organization. The ideal candidate will partner closely with hiring managers and HR stakeholders to develop sourcing strategies, manage candidate pipelines, coordinate interviews, and ensure a smooth and compliant hiring process.
This role requires a proactive and organized professional who can manage multiple requisitions simultaneously, identify high-quality candidates, maintain accurate recruitment records, and provide excellent support throughout the hiring lifecycle.
Key Responsibilities
- Manage full-cycle recruitment for assigned positions, including job postings, sourcing, screening, interview coordination, offers, and onboarding support.
- Partner with hiring managers and HR stakeholders to understand workforce requirements and develop effective recruitment strategies.
- Source and engage qualified candidates through LinkedIn, job boards, professional networks, recruitment databases, and career events.
- Review resumes and conduct initial candidate screenings and evaluations.
- Coordinate interview schedules and participate in interview panels as required.
- Maintain and develop candidate pipelines for current and future hiring requirements.
- Collaborate with hiring managers and HR teams throughout the offer process.
- Assist with salary recommendations, offer preparation, and start-date coordination.
- Coordinate background checks, reference checks, and other pre-employment requirements.
- Maintain accurate candidate and requisition information within Applicant Tracking Systems (ATS).
- Ensure recruitment records and documentation are complete, accurate, and up to date.
- Support recruiting outreach initiatives, including career fairs, networking events, and university recruiting programs.
- Generate recruitment reports and analyze hiring metrics and pipeline activity.
- Monitor recruitment progress and communicate status, challenges, and hiring risks to stakeholders.
- Ensure recruiting activities comply with applicable employment laws, regulations, and organizational policies.
- Provide ongoing operational and administrative support to Talent Acquisition and HR teams.
- Support recruitment for technical, IT, and other specialized positions.
- Build and maintain strong relationships with candidates, hiring managers, HR partners, and other stakeholders.
Required Qualifications
- Bachelor's degree required; equivalent combination of education and relevant experience may be considered.
- 4+ years of recruiting or talent acquisition experience.
- Demonstrated experience managing full-cycle recruitment across multiple positions.
- Strong experience with candidate sourcing and talent identification.
- Hands-on experience using LinkedIn, online recruiting databases, job boards, and professional networks.
- Experience working with Applicant Tracking Systems (ATS).
- Strong candidate screening and interviewing skills.
- Experience coordinating multiple requisitions and competing priorities.
- Excellent verbal and written communication skills.
- Strong interpersonal and stakeholder management skills.
- Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
- Experience recruiting for technical, IT, or other specialized positions.
- Experience working in large, complex organizations.
- Strong organizational, analytical, and problem-solving skills.
Preferred Qualifications
- Experience working with PeopleSoft or other HRIS platforms.
- Experience supporting enterprise-level Talent Acquisition operations.
- Experience recruiting for difficult-to-fill technical positions.
- Experience developing recruitment metrics and reports.
- Familiarity with employment compliance and recruitment best practices.
- Experience supporting career fairs, university recruiting, and professional networking events.
- Experience working with HR Business Partners and senior hiring managers.
Technical Skills
- Talent Acquisition
- Full-Cycle Recruiting
- Candidate Sourcing
- Technical Recruiting
- IT Recruiting
- Applicant Tracking Systems (ATS)
- LinkedIn Recruiting
- Resume Screening
- Candidate Assessment
- Interview Coordination
- Offer Management
- Background Checks
- Reference Checks
- Recruitment Reporting
- Recruitment Metrics
- Candidate Pipeline Management
- PeopleSoft
- HRIS
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office
Core Competencies
- Talent Acquisition
- Recruitment Operations
- Stakeholder Management
- Candidate Relationship Management
- Sourcing Strategy
- Communication
- Organization
- Time Management
- Problem Solving
- Attention to Detail
- Multitasking
- Relationship Building
- Compliance
- Data Management
- Customer Service