Operations Suport Specialist

The Operations Support Specialist will assist with system administration, data management, reporting, customer support, and process coordination activities while ensuring accuracy, responsiveness, and adherence to established procedures. Overview: We are seeking an entry-level Operations Support Specialist to provide administrative and operational support to a corporate shared services team.

Operations Support Specialist

Location: Pittsburgh, Pennsylvania
Type: Temp to perm
Compensation: $25.00-$27.00/hour


Overview:

We are seeking an entry-level Operations Support Specialist to provide administrative and operational support to a corporate shared services team. This role is ideal for a recent graduate or early-career professional looking to build experience in business operations, process coordination, reporting, and stakeholder support within a large corporate environment.

The Operations Support Specialist will assist with system administration, data management, reporting, customer support, and process coordination activities while ensuring accuracy, responsiveness, and adherence to established procedures.

Key Responsibilities

• Monitor and respond to internal and external requests received through shared team inboxes.
• Provide operational and administrative support for business processes and system workflows.
• Enter, update, and maintain data across multiple business systems and repositories.
• Review incoming requests, verify information, and coordinate follow-up activities with internal stakeholders.
• Assist with document management, recordkeeping, and data quality initiatives.
• Support reporting activities by compiling data, monitoring alerts, and identifying inconsistencies.
• Coordinate meetings, training sessions, and communications with team members and business partners.
• Help track process compliance and escalate issues when appropriate.
• Participate in process improvement initiatives and special projects.
• Perform additional administrative and operational duties as assigned.

Qualifications

Required

• Bachelor's degree required in Business Administration, Communications, Management, Supply Chain, Finance, or a related field.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong problem-solving and customer service skills.
• Must be located in the greater Pittsburgh area and able to work a hybrid schedule.

Preferred

• Internship, campus leadership, administrative support, customer service, or office experience.
• Exposure to business systems, ERP platforms, or reporting tools.
• Experience working in a professional corporate environment.
• Familiarity with data entry, reporting, or process documentation.

Ref: #404-IT Pittsburgh