Operations Supervisor

Hyatt Hotels Corp

  • Washington, DC
  • 7 days ago

    Highlights

    Share Operations Supervisor on LinkedIn Tweet Operations Supervisor Share Operations Supervisor on Facebook Share Operations Supervisor via Email. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.

    Numbers & Facts

    LocationWashington, DC

    Description

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    Operations Supervisor

    Hyatt Place

    Hyatt Place Washington DC Georgetown/West End

    US - DC - Washington

    Posted: Aug 14, 2026

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    Summary

    Opportunity: Operations Supervisor

    Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.

    Your Growth Path

    Front Office Manager - Assistant General Manager - General Manager

    Your Focus

    • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

    • Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.

    • Coordinate with department managers when necessary to ensure optimal functioning of the hotel.

    • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.

    • Monitor and maintain the front office systems and equipment to ensure optimum performance.

    • Supervise night audit functions, and perform audit in absence of the night auditor.

    • Be aware of emergency procedures and take full responsibility in emergency situations.

    • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

    • Able to fill in throughout the hotel for any department needing staffing in hourly or managerial role.

    • Perform other duties as requested by management.

    Your Background and Skills

    • Associate or Bachelor's degree preferred.
    • Thorough knowledge of front office operations and an intermediate knowledge of overall hotel operations.

    HHM Benefits and Perks

    • Medical, Dental and Vision Health Insurance
    • Paid Time Off
    • 401k Company Match
    • Free Basic Life Insurance
    • Travel Discounts
    • Commuter Transit and Commuter Parking Benefits
    • Quarterly Bonuses and Incentives
    • Employee Assistance and Wellness Program
    • Educational/Professional Development
    • Referral Bonus Program

    Work Environment and Context

    • Work schedule varies and may include working on holidays and weekends.
    • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

    What We Believe

    People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

    This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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