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Operations Supervisor
Hyatt Place
Hyatt Place Washington DC Georgetown/West End
US - DC - Washington
Posted: Aug 14, 2026
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Summary
Opportunity: Operations Supervisor
Oversee operation of the hotel in absence of the Assistant General Manager or General Manager and during off-peak times.
Your Growth Path
Front Office Manager - Assistant General Manager - General Manager
Your Focus
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Manage the operations of the front office to ensure an optimal level of service and hospitality are provided to the hotel customers.
Coordinate with department managers when necessary to ensure optimal functioning of the hotel.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Supervise night audit functions, and perform audit in absence of the night auditor.
Be aware of emergency procedures and take full responsibility in emergency situations.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Able to fill in throughout the hotel for any department needing staffing in hourly or managerial role.
Perform other duties as requested by management.
Your Background and Skills
HHM Benefits and Perks
Work Environment and Context
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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