Cargo/Freight, Claims Processing, Customer Support/Service, Government, Loss Prevention, Operations Management, Organizational Skills, Process Safety Management, Security Monitoring, United States Citizen
Job Title: Coordinator, Service Center
Job Summary:
This position oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road Dispatch, which includes customer service, productivity, quality freight handling, claims prevention, load average/s, and safety.
Job Responsibilities:
- Manages, plans, organizes, and directs assigned employees.
- Manages and implements security and loss prevention procedures.
- Prepares and manages safety procedures in accordance with TFF and government guidelines.
- Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
- Works with Central Dispatch to develop a line haul plan to effectively and efficiently move freight to destinations.
- Schedules employees in accordance with hours planning, TFFs run bid process, and service requirements.
Job Requirements:
- U.S. citizen or otherwise authorized to work in the U.S.
- Availability to work flexible shift hours, up to 5 days per week
- Have a high school diploma or equivalent
- Must be 18 years of age or older
- Previous dock operations and/or supervision experience within the transportation industry - Preferred