Find your calling at Mercy!
Overview
Under general direction the Supervisor-EMS Operations exercises independent judgment and are responsible for daily field operations and support of co-workers in the provision of pre-hospital triage, emergency medical care and transport. Supervisor-Operations respond toscenes as necessary in support of EMS personnel and other emergency services agencies, performing direct patient care including assessment, evaluation, basic and advanced life support according to the goals of Mercy Health system, the philosophy of the Sisters of Mercy Standard of Care and Employee Code of Conduct. Supervisor-Operations also perform clerical, maintenance duties and act as preceptors of EMT and Paramedic students when working regular shifts on an ambulance. The incumbent in this position shall carry his/her responsibilities and integrate into his/her style of management, the Mercy Philosophy of caring for the sick and suffering, respect for human life, and the dignity of each person, applying Christian values to all crucial human issues in the area over which he/she has responsibility.
Position Details:
Education: None.
Licensure: Paramedic (EMT-P_ license for the State of practice, valid drivers license.
Experience: Background as an EMT and experience with driving emergency vehicles. 5 years field experience.
Certifications/Registration: Hazmat awareness level training, ACLS at hire, PALS within 6 months of hire/transfer.
Other: May be required to work differing shifts and schedules. Unimpaired mobility: must be able to respond quickly to ambulance, must be able to access patients in difficult terrain, must be able to climb stairs, must be able to work in close and dangerous environments such as damaged vehicles, must be able with partner to carry equipment and patients. Must be able to perform strenuous physical requirements such as CPR, lifting and moving of equipment and patients in a variety of environmental conditions. Must be able to perform required medical skills and techniques. Must have correctable visions acceptable for day and night operation of emergency vehicles, must have color acuity adequate for determination of skin and blood color, and must be able to read medication dosages on drug labels and syringes. Must be able to hear and understand information provided by patients, family or bystanders; must be able to hear breath sounds and accurately determine auscultated blood pressures; must be able to differentiate separate conversations in active, distracting environments; must be able to hear and understand radio traffic when responding with lights and sirens. Must be able to speak and enunciate clearly and at a level audible to others in loud conditions, must be able to speak clearly in stressful situations, must be able to verballycommunicate with patients, families and other emergency services personnel. Incumbents will be required to successfully satisfy the physical demands of the role. This will include pre-hire and annual fitness for duty test.
Equipment Used: Mobile and portable communications equipment, Monitor/Defibrillator/Pacer, approved stretcher, stair chair, backboard, scoop type device, variety of bags and kits, assigned ambulance, computer, FAX, printer and other office related equipment.
Preferred Education: Bachelors degree or equivalent experience preferred.
Preferred Licensure: ITLS Provider
Preferred Experience: Three years EMS supervisory experience, teaching experience.
Preferred Certifications/Registration: NIMS 300 and 400.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.