Operations Supervisor – Central Dispatch
Martz Bus | Pennsylvania
Full-Time | 4 Days On / 4 Days Off (12-hour shifts) 7:00 p.m. – 7:00 a.m. Job Summary Martz Bus is hiring an Operations Supervisor – Central Dispatch to oversee daily motor coach operations, supervise drivers, and manage real-time dispatch across multiple locations. This role ensures safe, reliable service and requires strong decision-making in a fast-paced, 24/7 environment. Key Responsibilities - Supervise Motor Coach Operators (MCOs) and manage daily performance
- Coordinate and authorize charter and line run departures
- Conduct driver pre-trip check-ins (safety, route, readiness)
- Monitor operations in real time and respond to service issues
- Adjust driver assignments and coordinate service recovery
- Ensure compliance with DOT hours-of-service regulations
- Maintain dispatch logs and operational documentation
- Communicate with drivers and locations throughout shifts
Schedule - 4 days on / 4 days off
- 12-hour shifts (7:00 p.m. - 7:00 a.m)
- Nights, weekends, and holidays required
Qualifications - High School Diploma or equivalent required
- 2+ years of DOT or transportation experience
- Dispatch, scheduling, or operations experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency in Microsoft Office and dispatch systems
Why Join Martz? - Established, family-owned company (since 1908)
- Leadership role with real-time decision-making authority
- Consistent schedule with built-in days off
- Team-focused, safety-driven culture
Our Core Values At Martz, we are committed to: - Doing the Right Thing
- Focusing on Service
- Maintaining a Positive Attitude
- Acting with Integrity
- Taking Accountability
- Working as a Team
- Driving Innovation
Apply today to join a company committed to safety, service, and operational excellence. We offer an excellent benefit package including health, dental, vision, life and disability insurance and a 401k saving plan with an employer match up-to 4..5%
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