Operations Supervisor - 2nd Shift

Operations Supervisor - 2nd Shift

Streetsboro, United States

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The engine behind the beauty.

Getting 7 billion products to 150 countries is a complex puzzle. You won't just be tracking shipments. You'll be working with real-time forecasting, AI inventory systems, and automated warehouses across 180 global sites. Your focus? Moving products through 8 distribution channels efficiently, while figuring out how to strip carbon out of the entire process. It's highly technical, the pace is fast, and the expectations are high. If you like solving real operational problems at scale, youll fit right in.

Skills youll sharpen here

• Global problem-solving
• Data-driven decision making
• Cross-functional collaboration
• Sustainable practices
• Agile project management
• Leadership & influence

As well as these, LOréal employees are upksilled in AI fluency, data fluency, and critical thinking.

Inside the operation

• You'll work in a fast-paced

test and learn environment where you are empowered to make high-stakes decisions in real time. We celebrate entrepreneurship, and agility is how we navigate the market.

• You wont just manage flows - you'll pioneer the future of distribution.

Expect to work with AI, Big Data, and advanced robotics to build a predictive, ultra-connected supply chain.

• Your mission is dual:

drive economic performance while taking radical environmental responsibility. From running carbon-neutral warehouses to designing sustainable packaging loops, you'll actively reduce our planetary footprint.

• You'll accelerate your career with a global leader in supply chain sophistication.

We consistently rank in the Gartner Top 10 worldwide for our innovation and operational mastery.

Operations Supervisor - 2nd Shift

Streetsboro, Ohio, United States

Job Description: Supervisor - 2nd Shift Operations

Job Title: Supervisor - 2nd Shift Operations

Function: Physical Flows Division: PPD

Location: Streetsboro, Ohio

Reports To: Assistant Manager - 2nd Shift

Who We Are

For more than a century, LOréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At LOréal Operations, we create innovative, inclusive, and sustainable beauty together with our business partners by designing, developing, sourcing, manufacturing, and distributing over 6 billion products globally every year. We support over 36 brands across four LOréal divisions. We are consumer-oriented, and we act responsibly all along the value chain.

What You Will Do

Co-own and support the entire 2nd shift operation alongside the 2nd Shift Assistant Manager. This role has no home department. You will provide cross-functional leadership across Receiving, Shipping, Warehousing, Order Processing, and Inventory Control & Quality Assurance (ICQA). You will make sure safety, quality, productivity, and inventory accuracy objectives are understood and met across the full shift. Department Team Leads and Coordinators support each area. You will direct, coach, and balance their work to deliver customer commitments and build an engaged, high-performing team.

• Shift Ownership & Operational Leadership: Share full accountability with the Assistant Manager for safe, on-time, accurate execution of all 2nd shift activity. Support shift start-up and hand-off. Set priorities and balance labor and resources across departments in real time. Meet shipping and customer service commitments. Resolve problems and escalate risks promptly to site leadership.
• Leading Through Team Leads & Coordinators: Direct and coordinate the Team Leads and Coordinators in each department. Set clear daily expectations, hold them accountable for results, and develop them as leaders. Make sure each department has clear coverage, task ownership, and escalation paths throughout the shift.
• People Leadership & Development: Select, onboard, train, assign, schedule, coach, counsel, recognize, and discipline employees. Communicate job expectations. Plan, monitor, and appraise performance, including mid-year and year-end reviews and regular coaching for performance and development. Recommend merit ratings and adhere to policies and procedures.
• Safety, Quality & Standards: Implement and enforce safety, security, environment, quality, cost, productivity, and customer service standards. Lead by example as a safety role model and first responder in emergencies. Lead shift start-up meetings and safety communications. Support ICQA operations, as needed, and directed by ICQA Manager.
• Productivity & Performance Management: Analyze productivity reports and metrics (WMS/LMS, SAP, RF) and act on gaps. Own shift KPI reporting and tier board accuracy. Report end-of-shift status, risks, and hand-off items to site leadership and 1st shift.
• Equipment & Facility Care: Be certified to operate equipment used by the shift. Conduct or oversee equipment training, certification, and re-certification. Enforce operating instructions, troubleshoot breakdowns, call for repairs, and schedule preventative maintenance within the strategic maintenance plan.
• Continuous Improvement & 5S: Maintain a clean, orderly operation using 5S standards. Identify and implement operational improvements. Participate in Kaizen and problem-solving activities, and share best practices locally and across LOréal.
• Cross-Functional Communication & Partners: Communicate with internal departments (Customer Care, Customer Supply Chain, Transportation, Finance, HR) and external partners to ensure timely order fulfillment and shipment. Supervise vendor/sub-contractor activity.

What We Are Looking For

Required Qualifications

• Education: High school graduate or GED equivalent; bachelors degree in Supply Chain or a business-related discipline preferred
• Experience: 3+ years experience in a warehouse, distribution, or manufacturing environment, including supervisory or leadership experience
• Experience with WMS, with an emphasis on inventory control; Manhattan experience is a plus
• Knowledge/Skills: Proficient in Microsoft Office (Excel preferred); working knowledge of SAP is a plus
• Strong leadership, analytical, interpersonal, and communication skills (verbal and written), with the ability to deal effectively with all levels of management
• Ability to work the 2nd shift schedule, including overtime and weekends as needed
• Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.

Preferred Qualifications:

• Minimum 3+ years of experience in Distribution, Supply Chain, and/or Warehousing
• Experience leading multiple functions or departments within a distribution center (e.g., inbound, outbound, inventory control)
• Experience with Manhattan WMS/LMS
• Lean Six Sigma
• Coaching and development experience, including leading through leads or coordinators
• Previous roles working with external partners or managing external communication
• Experience with Distribution Center Automation Technologies
• Ability to meet deadlines, be well organized, work autonomously, and make decisions
• Solid understanding of logistics and supply chain concepts and principles

Required Competencies:

• Innovator

• Share best practices throughout local area and LOréal Global

• Thrive within a changing organization and fast-paced work environment

• Strategist

• Manage multiple priorities across departments in a fast-paced, dynamic environment

• Create and provide an environment in which employees can work safely and thrive

• Integrator

• Self-motivated; work independently and as a team member

• Influence the team and work well in cross-functional and cross-departmental settings

• Partner as a co-owner with the Assistant Manager

• Entrepreneur

• Manage the sites assets to maximize our shareholders return

• People Developer

• Selflessly develop others, including Team Leads and Coordinators

• Build positive work relationships with all levels of the company

• Implement and utilize the LOréal USA Manifesto, Behavior Charter and Competencies

Physical Demands:

• Work 2nd shift hours, with flexible hours/shifts as needed
• Must be able to lift 35 lbs.
• Must be able to handle multiple projects and prioritize daily workloads
• Employees are required to wear appropriate personal protective equipment, including safety glasses, safety vest, steel-toed footwear, and gloves where applicable

Whats In It For You

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to LOréals Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

To learn more about LOréals commitment to sustainability, please click HERE.

Dont meet every single requirement? At LOréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If youre excited about this role but your past experience doesnt align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan: Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each others health & safety in mind.

• Reference number: 260905
• Location: Streetsboro, United States
• Date posted: 11/13/2026
• Employment type: Full-time
• Professional field: Operations
• Type of contract: Permanent
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AI Charter: our pact

Why a Pact? At L'Oréal, innovation has been in our DNA for over 115 years. As we invent the future of beauty, we see Artificial Intelligence as a powerful co-pilot, with the firm belief that technology must always serve people. This pact is our commitment to you: we want to be transparent about how we use AI during the recruitment journey, and we invite you to use it in a way that showcases your unique talents. Above all, we believe in a journey that is ethical, transparent, and human.

View our AI Charter (opens in new window)

Related content

• How we reached 100% Renewable Energy

With commitment and resilience, site by site, our teams transitioned all of our operating offices, factories, research centres, stores and distribution centres world wide to renewable energy in 2025. This shows what can be achieved within our own footprint and is a major milestone for our teams, creating momentum for what comes next in our sustainability journey.

• Gartner Announces 2026 Rankings of the Global Supply Chain Top 25

Gartner has released its 2026 Global Supply Chain Top 25 rankings, once again recognizing LOréal as a world-class leader for its operational excellence and commitment to building a resilient, sustainable, and consumer-centric supply chain.

What our people say

Supply Chain doesn't work alone..We are supported by an ecosystem of partners, suppliers helping us be more innovation, creative, constantly pushing our boundaries.

Gauthier - S&OP manager, La Roche-Posay

What we bring to the table

Please note: The exact benefits can vary depending on your country.

• A Competitive Salary to Secure Your Talent

Our Share & Care commitment ensures you receive a competitive monthly salary that stands out locally, recognizing your contribution to our success.

• Your Health & Well-being First

Youll have access to medical coverage and a range of wellness resources, including mental health support, to ensure you feel your best.

• Unlock Your Potential

From day one, you get full access to our global learning platform with over 10,000 courses to build the skills for your future career.

• Flexibility for a Balanced Life

Find your perfect balance. We offer a hybrid work model and flexible arrangements, so you can manage your professional and personal life effectively throughout your career.

• The Ultimate LOréal Experience

Get generous discounts on our entire portfolio of iconic brands and be the first to try our latest product innovations.

• Thriving Community

Enjoy a dynamic work environment designed for connection and growth. From modern, collaborative offices to exciting social events, youll be part of an ultra-connected network.

Think you'd be a great fit? We'd love to see you apply.

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