Highlights
Evaluate operational processes and independently identify inefficiencies, determining and implementing strategic improvements in partnership with cross functional leadership. Foster a culture of accountability and partnership, influencing leaders and teams to adopt best practices that enhances both internal and external customer experiences.
Numbers & Facts
| Location | Spartanburg, SC |
| Job Type | Full-time |
| Industry | Financial Services |
| Company Size | 500 to 999 employees |
| Website | http://www.americancreditacceptance.com/ |
Description
Description
Launch your career with us! We’re looking for students graduating between Fall 2026 and Summer 2027 who are ready to jump in and start full-time in 2027.
This position is not eligible for employment visa sponsorship. Candidates must have authorization to work in the United States without requiring sponsorship now or in the future.
Summary/Objective
The Operations Strategist is responsible for driving operational excellence by identifying opportunities for improvement, developing data-driven recommendations, and implementing solutions that enhance business performance, efficiency, and effectiveness. This role operates with a high degree of autonomy and exercises independent judgment related to business operations, compliance risk, and process improvement.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed below.
- Evaluate operational processes and independently identify inefficiencies, determining and implementing strategic improvements in partnership with cross functional leadership.
- Lead initiatives to reduce waste and drive cost savings, prioritizing discretion, approach and execution of solutions.
- Direct and conduct complex compliance investigations, determining root causes, accessing risk, and making recommendations that influence business decisions and corrective actions across Servicing.
- Develop and deliver training strategies and programs that address process gaps, improve team effectiveness and support business objectives.
- Foster a culture of accountability and partnership, influencing leaders and teams to adopt best practices that enhances both internal and external customer experiences.
Qualifications
- Bachelor’s degree in Business, Finance, Operations Management, Analytics, or related field required
- Advanced proficiency in MS Office (Outlook, Word, Excel, Power Point).
- Communicates clearly and concisely with cross-functional team members at all levels (verbal and written)
- Ability to lead cross functional teams to achieve a common goal
- Ability to self-identify problems and implement solutions through collaboration with leaders across the organization
- Ability to explain complex concepts in an easy-to-understand format
- Able to prioritize and efficiently manage multiple responsibilities
- Excellent analytical skills, strong sense of organization, and detail oriented
- Self-motivated and self-starter with a desire to learn and grow skillset
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment and Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position with a work schedule of Monday-Friday with some schedule variations as needed.
Travel
This position does not require travel.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
California Privacy Notice
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.
About Company
Welcome to American Credit Acceptance! We are headquartered in Spartanburg, SC and offer regional positions nationwide. As a growing Auto Finance company, we provide financial solutions to dealer partners coast-to-coast. We are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry.
American Credit Acceptance believes that associates drive our business and are our most valuable resource. Our goal is to make American Credit Acceptance the most desirable workplace in the emerging credit Auto Finance Industry.