Operations Specialist to the Dean

The College of Pharmacy (https://hsc.unm.edu/pharmacy/) is seeking a resourceful, dynamic, and experienced individual to join its team. Since 1945, the College of Pharmacy has been educating students as the only College of Pharmacy in the state of New Mexico. The College is a supportive environment that leads to lifelong connections and success through a 7:1 student-to-faculty ratio, cutting-edge curriculum, and personalized mentorship. We are 5th in the U.S. in NIH funding, empowering groundbreaking research in environmental toxicology (human exposure to heavy metals and microplastics) and Substance Use Disorder, producing innovators who drive change in healthcare research. The College of Pharmacy has graduated over 3,400 students and 81% of New Mexico's pharmacist workforce are UNM College of Pharmacy alumni.

Nestled in the heart of UNM's Health Sciences Campus, it is active in advancing pharmacy practice and clinical care at the state and national level. In joining the College of Pharmacy, you will be helping to achieve its mission to develop pharmacists, educators and scientists in an inclusive environment whose leadership, dedication and innovation improves the health of our communities. Your impact can be felt for generations in improving health outcomes for New Mexico's diverse population.

Under minimal supervision, the Operations Specialist is responsible for designing, developing, and facilitating the execution of strategic projects and initiatives for the Dean of College of Pharmacy. This position also provides high-level administrative support, ensuring smooth operations and alignment with strategic goals. The role involves overseeing project execution, coordinating administrative functions, and serving as a key liaison between faculty, staff, students, and external constituencies. The incumbent may also manage core operational or business functions and oversee office support activities. The successful candidate will be punctual, self-sufficient, and capable of managing many priorities at once.

Duties and Responsibilities

• Collaborates with team to provide procurement, logistics, calendaring, attendance for the Dean's projects and recurring academic and administrative events, assists with daily office operations.
• Designs and develops project plans to implement new policies, programs, initiatives, and operational processes aligned with strategic objectives of the Dean.
• Organizes and coordinates project execution and tracking to maintain compliance with strategic plans, goals, and optimal operating efficiency.
• Establishes and implements short- and long-term goals to ensure timely, cost-effective project completion and alignment with college requirements.
• Conducts research, collaborates, and provides analysis to identify the proper process for resolution of non-recurring, unique tasks, workflows, and organizational challenges.
• Develops proposals, reports, and collaborative agreements to support new or revised policies, programs, and procedures, ensuring adherence to regulatory and institutional guidelines.
• Provides specialized and support to management, faculty, staff, and students for effective system and program implementation, supports committees and organizes documentation and meeting materials.
• Maintains records, databases, and documentation related to program implementation and administrative activities.
• Leads and guides staff and/or student employees, providing training and oversight as needed.

Required Competencies

• Highly skilled in calendar and project planning and management.
• Proficiency in analyzing and improving systems, processes, and procedures.
• Ability to establish, prioritize, and maintain operating goals, priorities, and objectives.
• Record management and database administration skills.
• Strong writing and editing abilities for reports, policies, and procedural documentation.
• Office and administrative management expertise, including scheduling, event coordination, and correspondence handling.
• Ability to lead and train staff and/or student employees.