Operations Specialist (Program Assistant AH30)

Operations Specialist (Program Assistant AH30)

Salary

$37,944.00 - $60,690.00 Annually

Location

Lexington County, SC

Job Type

FTE - Full-Time

Job Number

HTG2026001

Agency

Higher Education Tuition Grants Commission

Opening Date

10/29/2026

Closing Date

11/12/2026 11:59 PM Eastern

Agency Specific Application Procedures:

Apply online.

Class Code:

AH30

Position Number:

60021658

Normal Work Schedule:

Other

Normal Work Schedule (Other):

Monday - Friday (8:00AM - 4:30PM)

Pay Grade

GEN06

Hiring Range - Min.

$42,000.00

Hiring Range - Max.

$46,000.00

EEO Statement

Equal Opportunity Employer

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

The SC Higher Education Tuition Grants Commission is the agency charged with the responsibility of administering the South Carolina Tuition Grants Program, which provides grants based on financial need to eligible South Carolina residents attending one of the twenty-two, eligible by law, independent colleges and universities in the State.

We welcome candidates who are interested in meeting the goals of our mission as we continue the legacy of the South Carolina Tuition Grants Program.

Position Summary:

The Operations Specialist serves as a key member of the South Carolina Tuition Grants Commission and provides advanced administrative, operational, customer service, and program support essential to the administration of the South Carolina Tuition Grants Program. Reporting to the Fiscal Operations Manager, this position serves as the agencys primary front-line contact for students, families, colleges, and the general public, providing information and assistance related to program eligibility, application processes, and agency services.

The Operations Specialist is responsible for supporting daily office operations, managing records and correspondence, supporting procurement activities, maintaining applicant data within the agencys Student Information System, and overseeing the intake, tracking, and evaluation of student appeal submissions. The position also supports agency communications, outreach activities, website and social media updates, and the preparation of official program correspondence.

This role requires strong organizational, communication, and problem-solving skills; exceptional attention to detail; the ability to manage multiple priorities simultaneously; and a commitment to customer service and confidentiality. The Operations Specialist exercises independent judgment in carrying out a wide range of duties and plays a critical role in ensuring efficient, accurate, and compliant agency operations while supporting the Commissions mission of helping South Carolina students access higher education.

Minimum and Additional Requirements

A high school diploma and relevant administrative, customer service, office management, or program support experience.

The successful candidate must demonstrate:

• Strong customer service and interpersonal communication skills.
• Ability to communicate effectively, both orally and in writing.
• Ability to organize, prioritize, and manage multiple tasks while meeting deadlines.
• Ability to exercise sound judgment and maintain confidentiality with sensitive information.
• Experience maintaining records and data with a high degree of accuracy and attention to detail.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to learn and apply agency policies, procedures, and state regulations.
• Ability to work independently while contributing effectively as part of a small team.

Preferred Qualifications

• Associates degree or higher in business administration, public administration, communications, or a related field.
• Experience working in state government, higher education, financial aid administration, or a customer-focused public service environment.
• Experience maintaining data within a student information system, database, CRM, or other enterprise application.
• Experience preparing correspondence, reports, or official communications.
• Familiarity with the South Carolina Tuition Grants Program

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

• Please read in its entirety* I acknowledge that a resume may be attached but not substituted for completing the employment applications salary, work history, education, and reference sections. Incomplete applications will not be accepted. Is your application complete?
• Yes
• No

02

At the time of application, please select the highest education completed:

• Less than High School
• High School Diploma or GED
• Some College (no degree)
• Associates Degree
• Bachelors Degree
• Masters Degree

03

Are you proficient in Microsoft Word, Outlook, and Excel?

• Yes
• No

04

The hiring range is $42,000 - $46,000. If offered the position, will you accept a salary within this range?

• Yes
• No

05

Have you worked in state government, higher education, financial aid, or a similar regulated environment?

• Yes
• No

06

If yes, please provide a brief explanation:

Required Question

Employer State of South Carolina

Agency Higher Education Tuition Grants Commission Address 111 Executive Center Drive

Suite 242

Columbia, South Carolina, 29210

Phone 803-896-1120

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.