Job Title: Operations Specialist II - Procurement
Location: Fort Worth, TX - Oak Grove, 76134
2nd Shift: 11am -8pm CST (Onsite)
Key Responsibilities
Warehouse Systems & WMS Support
" Provide functional and operational support for RedPrairie WMS, including configuration, troubleshooting, and transaction monitoring.
" Configure system parameters and specifications to support warehouse processes and operational requirements (receiving, picking, shipping, inventory, returns).
" Revise and enhance existing WMS configurations and system logic to improve efficiency, accuracy, and system performance.
" Perform system testing and validation related to fixes, enhancements, and configuration changes; document results as required.
" Analyze system issues impacting warehouse execution and provide timely resolution to minimize operational downtime.
Operations & Process Enablement
" Partner closely with warehouse operations teams to understand workflows and ensure system behavior aligns with physical processes.
" Translate operational challenges and user feedback into functional system requirements, enhancements, or defect fixes.
" Support accurate and timely order fulfillment, inventory accuracy, and regulatory compliance through effective system execution.
" Assist with planning and execution of system related activities aligned with production schedules and shifting operational priorities.
Analysis, Reporting & Continuous Improvement
" Analyze data and system outputs to identify trends, systemic issues, and opportunities for process or system improvement.
" Prepare and generate operational and system reports to support decision making.
" Support cross functional process improvement initiatives across distribution centers to drive consistency and best practices.
Training & Knowledge Transfer
" Train warehouse associates and support staff on WMS processes, transactions, and system best practices.
" Develop and maintain basic system documentation, job aids, or process guidance as needed.
" Serve as a site level technical SME and escalation point for WMS and distribution system topics.
Collaboration & Communication
" Maintain effective working relationships with Operations, Customer Service, Planning, Production, IT, and external partners.
" Communicate system priorities, planned changes, and impacts clearly to stakeholders.
" Support alignment and consistent execution across multiple distribution centers where applicable.
Minimum Requirements
" High School Diploma or equivalent.
" Ability to fluently read, write, and communicate in English.
" 2+ years of experience supporting warehouse or distribution operations, with direct exposure to WMS driven environments.
" Hands on experience with RedPrairie (JDA) WMS in an operational or system support role.
Preferred / Strongly Desired
" Experience supporting WMS in a high volume distribution center.
" Understanding of end to end warehouse processes (receiving through shipping/returns).
" Experience translating business processes into system behavior or configuration.
" Comfort working under tight timelines and responding to operational escalations.