Operations Specialist - Right Hand to Company LeadershipCompany: Community Concierge Services, LLC (CCS) Location: Metro Atlanta, GA (must reside within 25 miles of downtown Atlanta) Job Type: Full-time | W-2 Salaried Travel: Up to 20 days per month Compensation: $70,000 base + up to $10,000/year performance bonus (paid quarterly)About CCSCommunity Concierge Services is a fast-growing operations company serving residential communities across 15+ states with doorstep trash, gutter cleaning, pressure washing, and dryer vent cleaning. We run lean, move fast, and hold ourselves to an extremely high standard of service. We never miss a night. This is non-private equity backed - founder led company growing 50-100% YoY. The RoleThis is not a desk job, and it is not for everyone. As an Operations Specialist, you will be the right-hand person to our leadership team, helping run operations across the entire company. You'll work shoulder-to-shoulder with our C-Suite, parachute into markets when they need attention, build and improve the systems that keep us running, and help integrate new communities and acquisitions as we grow.There is no "normal day" here. One day you're reviewing payroll and building a new process; the next you're on a 6 AM flight to stabilize a market or pulling a route at 3 AM to make sure a community is covered. You must be fluid, resourceful, and comfortable operating with a high degree of ownership and ambiguity.This will be a difficult role. It will also be one of the most rewarding of your career - with a clear path to Senior Operations Specialist after 12 months and leadership positions from there. What You'll DoServe as a right-hand resource to company leadership, helping run day-to-day operations across every state we serveTravel extensively to support, audit, and elevate operations in the fieldBuild, integrate, and improve operational systems and processes across departmentsHire, train, develop, and - when necessary - terminate employees and managersOnboard and integrate new communities and acquisitions, including running client orientationsStep in to perform regional, area, or district manager duties when they're unavailableEnsure we NEVER miss a night of serviceSupport scheduling, call-out coverage, and weekend route coverageRespond promptly and thoroughly to client and management-company feedbackKeep daily Asana tasks cleared and all communication flowing in the right channelsLead company initiatives, operations calls, and rollouts of new proceduresWhat We're Looking ForA self-starter with extreme ownership who thrives without a fixed playbookStrong operational instincts and impeccable calendar/time managementWillingness and ability to travel up to 20 days per month on short notice, by air or vehicle, for extended staysComfortable working directly with senior leadership and C-SuiteAble to lead, hire, and hold teams accountablePhysically capable of completing field routes when neededMust reside within 25 miles of downtown Metro Atlanta (or be willing to relocate before start)Must maintain a valid driver's license, clean driving record, and clear background check throughout employmentCompensation & BenefitsBase salary: $70,000/year, paid bi-weeklyPerformance bonus: Up to $10,000/year, paid quarterly, based on task completion, travel completion, company-wide client satisfaction, and service reliability (bonus is not guaranteed and requires good standing)Health, dental, and vision - CCS covers 70% of premiums for you and your family401(k) with up to 4% match after 12 monthsHealth and Wellness corporate gym membership programPTO & sick leave accruing from day oneCompany vehicle (where applicable) and equipment providedClear advancement to Senior Operations Specialist after 12 monthsOur Core ValuesAll In · Mutual Respect · Lead From the Front · Extreme Ownership · Building RelationshipsCommunity Concierge Services is an equal opportunity employer. Employment is at-will. This posting is a summary; full terms are provided in the formal offer of employment.Ready to do the hardest, most rewarding work of your career? Apply now.
Job Posted by ApplicantPro