Operations Specialist- AI & Automation

ABC Legal Services

  • Longmont, Colorado
  • 4 days ago

    Highlights

    You'll regularly use tools like ChatGPT, Claude, Codex, and the OpenAI Platform, but more importantly, you'll bring a builder's mindset — identifying opportunities to automate repetitive verification work, improve data pipelines, and scale our processes as the business grows. This role goes beyond traditional data entry — we're looking for someone who thrives at the intersection of operations and technology, with hands-on experience building and maintaining automated infrastructure, automating workflows, and working with large-scale AI systems.

    Numbers & Facts

    LocationLongmont, Colorado
    Websitehttps://www.abclegal.com/job-openings/

    Description

    About Docketly

    Docketly, a sister company to ABC Legal Services, is redefining legal support services. We make it easy, fast, and reliable for creditors'-rights attorneys to connect with court-hearing opportunities, pairing proprietary software with a nationwide attorney network. Based in Longmont, Colorado, we move fast and value people who do the same. 

    Job Summary:

    We are seeking a highly skilled, technology-forward Operations Specialist to serve as a critical quality checkpoint for hearing information shared with our attorney network. This role goes beyond traditional data entry — we're looking for someone who thrives at the intersection of operations and technology, with hands-on experience building and maintaining automated infrastructure, automating workflows, and working with large-scale AI systems.

    This position sits at the center of our AI-driven operational strategy. You'll regularly use tools like ChatGPT, Claude, Codex, and the OpenAI Platform, but more importantly, you'll bring a builder's mindset — identifying opportunities to automate repetitive verification work, improve data pipelines, and scale our processes as the business grows.

    This position is full-time in Docketly's HQ Office in Longmont, Colorado. 

    Responsibilities and Duties:

    • Review and verify hearing information for accuracy before publishing to our attorney network
    • Compare and reconcile data across multiple sources, systems, and scraped datasets to ensure consistency and completeness
    • Build, maintain, or troubleshoot lightweight automation scripts that support data collection and verification workflows
    • Leverage AI tools (Claude, OpenAI, Codex, or similar) to assist with verification, flag discrepancies, and improve throughput
    • Identify manual, repetitive processes and design automation solutions to reduce error and increase speed
    • Accurately document and confirm hearing data, attachments, and related materials
    • Send out verified hearing schedules and links to attorneys
    • Respond to tickets and customer inquiries, including basic technical troubleshooting
    • Maintain and exceed daily/weekly verification targets
    • Communicate clearly with cross-functional teams and escalate issues as needed

    Qualifications and Skills:

    • 3+ years' experience in data verification, technical operations, data engineering support, Technical Quality Assurance work, or a related field
    • Experience with browser automated infrastructure (e.g., BeautifulSoup, Scrapy, Puppeteer, or similar)
    • Automation experience — scripting, workflow orchestration, or process automation tools (e.g., Python, Zapier, n8n, Airflow)
    • Exceptional attention to detail and accuracy under high-volume conditions
    • Genuine technology enthusiast — someone who stays current on AI tools and enjoys experimenting with new platforms
    • Comfortable working in ambiguous, fast-paced, rapidly-scaling environments
    • Strong troubleshooting instincts across multiple systems and tools

    Preferred:

    • Proficiency in SQL, Python, or Java
    • Experience with API integrations, data pipelines, or ETL processes
    • Familiarity with prompt engineering or AI tool evaluation
    • Proven track record contributing to or building large-scale AI-powered projects or pipelines

    People who should apply are:

    • Builders who get energized by solving inefficiencies with code and automation
    • Comfortable operating with autonomy in a fast-paced, high-growth environment
    • Detail-oriented, technically curious, and confident navigating multiple systems and tools
    • Strong communicators who enjoy cross-functional problem solving
    • Motivated to proactively identify and prevent errors through smarter systems, not just manual review
    • No legal experience required!

    Benefits:

    • Health, Dental, Vision insurance
    • 401(k) with company matching
    • Paid time off
    • 7 Paid company holidays
    • 4 Floating holidays per-year
    • Life Insurance and AD&D Insurance
    • Long Term Disability
    • Health Care Reimbursement Flexible Spending Account
    • Dependent Care Flexible Spending Account
    • EAP (Employee Assistance Program)
    • Pet Insurance

    Job Type: Full-time, 

    Pay: $26.00 - $28.00 per hour (depending on experience)

    Schedule: Monday through Friday-9:30am-6pm MST (this position is full-time in Docketly's HQ Office in Longmont, Colorado). 

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