| Location | Bonaire Acres, SC |
This position is primarily responsible for performing production activities needed to initiate, create, complete, & fulfill orders for Marleylilly customers while maintaining high-quality standards.
General Production Associate Job Responsibilities
Produce orders by following established standard operating procedures
Communicate delays or problems that may keep a specific order from being completed
Ensure quality standards as defined by the organization are maintained during production
Confirm orders are accurate for quantities, placement locations, and garment types
Follow preventative maintenance procedures
Must be open to cross-training and working in other departments as business needs change
Other duties may be assigned
Departments, with specific department duties:
Cleanup/Quality Control
Confirming the product is personalized correctly with the correct letters, color, size of the item, and type of item.
Making sure the item does not have any damage or defects and meets all quality standards.
Cleaning up embroidered/customized orders involving clipping threads and removing embroidery tools such as stabilizer or topping.
The item will then be packaged in the correct bag and folded in a presentable manner.
The item should resemble a gift when complete.
Inventory/Picking and Induction
Print and sticker individual orders from the computer system.
Picking all orders out of inventory locations and transporting the items through the building to the correct department to be personalized.
Paying close attention to order dates and ensuring the oldest orders are handled first.
Paying close attention to the individual items being pulled and ensuring they are labeled with the correct size, color, type, etc.
Restocking empty inventory locations with more products.
Repackaging items as necessary.
Communicating to managers & team leads ASAP when an item cannot be found.
Induct raw goods inventory and complete customer orders into the system.
Replenishment
Scan, print and sticker any unmarked inventory received from the warehouse
Transport inventory received from the warehouse to the proper overflow or pick location(s)
Breakdown boxes and pallets that are delivered from warehouse and put them in their proper location(s)
Monitor inventory levels at overstock locations and notify manager when replenishment from the warehouse is needed
Monitor inventory levels of pick locations and pull inventory from overstock to refill pick locations
Assist with completing inventory projects and/or audits
Assist with keeping inventory racking clean and organized
Must be able to consistently lift 50lbs
Fulfillment
Picking customer orders and verifying the order is complete
Packaging complete orders in the appropriate bag/box for shipment
Shipping the customer order based on the weight and size requirements to ensure correct shipping rate, and labeling the package with a prepaid shipping label.
Graphics/Engraving/Heat Press
Prepping and completing items through the Engraving and Heat Press process.
Operating small machinery for jewelry, preparing sheets and vinyl for the press by removing small pieces of cut-out vinyl, and operating computer programs to print & design patterns.
Bloopers
Consistently work with team members to add blooper products to the website.
Photograph blooper products and produce high-quality photos for the website.
Offer suggestions for continuous improvement in the Blooper area.
Track performance of self to monitor productivity.
Maintain a high level of quality in the production of all products. Make judgment calls on what passes quality standards.