Operations Quality Partner I

You work as a strategic business partner to help break down silos between organizations (internal and external) all which lead to developing and producing safe, quality products and services that meet customer requirements throughout the entire lifecycle. Build and maintain strong partnerships with colleagues and business patterns to assure alignment around strategic projects and day-to-day activities and to assure mutually successful working relationships.

Operations Quality Partner I
Indianapolis, IN
12 Months
Onsite Mon - Fri 1st Shift 8am - 5pm

Who We Are
At Client, we are passionate about transforming patients lives and we are fearless in both
decision and action - we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.
Quality is a competitive advantage for client. It allows us to deliver high-quality products to patients, ensures our right to operate, and helps us create value through process excellence and continual improvement efforts. Quality is every patient s right and every employee's responsibility.

Role Purpose
As an Operations Quality Quality Partner you are accountable for ensuring your contributions are delivered in a way that lives up to our commitments to each other and the We@Roche Diagnostic Commitments. You are responsible for building and developing your capabilities to contribute more to the team, customers and patients. You apply new approaches to improving your work to increase productivity, reduce costs or mitigate significant compliance issues within your area of influence. You work as a strategic business partner to help break down silos between organizations (internal and external) all which lead to developing and producing safe, quality products and services that meet customer requirements throughout the entire lifecycle.
You push the boundaries to enable and implement smart, risk-based compliant processes that result in quick and efficient innovation.
You will be responsible to
1. Drive business results and customer value
a. Responsible for performing activities as required to meet Q&R goals and objectives with minimal collaboration with your manager. Able to identify improvements and implement with collaboration. Navigates in situations by applying a diverse skill set with minimal guidance.
b. With in-depth specialist knowledge of own job discipline and broad knowledge of related disciplines in the field.
c. Document authoring and review as required to support changes. Performs technical reviews, as applicable. May require collaboration with your manager on technically complex technical reviews.
d. Can coach and train quality professionals with less experience and provide guidance.
e. Preparing documentation for audits as applicable.
f. Completing all required training in learning solution.
g. Responsible for training, coaching and mentoring other quality managers or business partners, as applicable in a professional manner to ensure that business needs are being met.
h. Identifying and escalating issues as they arise and able to provide adequate solutions.
i. Communicating significant quality or regulatory issues and risks that may impact product quality or regulatory compliance in a timely manner to Executive Management.
1. Advance the work of the Network, making tradeoffs and breaking silos
a. Works day to day with minimal supervision to correctly complete daily scheduled and unscheduled activities. Initiates daily activities independently with limited guidance. Has courage to make decisions within scope of responsibility. Is decisive and does not procrastinate on decisions; develops solutions and presents both issues and solutions to manager.
b. Initiate, facilitate, participate and implement process improvements to meet business needs. Able to link responsibilities with both site and Global Quality and Regulatory. Drive innovation within their own area of influence.
c. Contribute by participating in large/global cross-functional or cross-chapter squads where it may take a leading role.
1. Empower and enable the Network
a. Build and maintain strong partnerships with colleagues and business patterns to assure alignment around strategic projects and day-to-day activities and to assure mutually successful working relationships.
b. Be the champion and advocate for Engrained Quality at the Site.
c. Build a culture of continuous improvement.
1. Enable the organization s New Ways of Working
a. Act as role-model for Agile Leadership behaviors, as well as for our culture, mindset & behaviors as defined in Dia Operating Principles.
b. Model behaviors to support the organization s transformation to new, more Agile Ways of Working e.g. new decision making/governance practices, collaboration, etc.
c. Everything you do should contribute directly to the achievement of our Roche Ten Year ambitions, including:
Double patient access to Client, high-medical-value diagnostics solutions
Build the leading, profitable insights business
Improve patients lives via OneRoche Approach to ecosystem in every country
1. How
a. Know and follow the Dia Operating Principles and Roche Core Competencies. Adopts and adheres to the Leadership Commitments. Accountable for meeting commitments. Is
flexible, able to shift priorities while balancing commitments and daily work requirements, with minimal collaboration from your manager. Seeks candid feedback on his or her performance and acts on it. Recognizes the contributions of teammates and peers. Establishes strong collaborative relationships inter-departmentally and leverages these connections to achieve our key results. Identify personal goals and actively manages her or his career to pursue personal goals and priorities with collaboration from your manager.

What else do you have in your toolbox:
5 years experience
Bachelor s / Master degree in Life Science, Data Science or related subject or equivalent experience. Completed training as a technician or laboratory technician; or equivalent qualification for the tasks; limited working experience.

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