Operations Program Managers

University of Utah

Salt Lake City, UT

JOB DETAILS
SALARY
$80,000–$130,000 Per Year
SKILLS
Administrative Policies, Audiovisual, Background Investigation, Budget Management, Budgeting, Business Administration, Code of Federal Regulations, Communication Skills, Cost Modeling, Customer Satisfaction, Customer Support/Service, Data Analysis, Disability Accommodations, Employee Benefits, Expense Tracking, Financial Management, Financial Operations, Healthcare, Higher Education, Interpersonal Skills, Leadership, Logistics, Maintain Compliance, Medicine, Multitasking, Onboarding, Operational Audit, Operational Improvement, Operational Strategy, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Policy Evaluation, Policy Implementation, Process Improvement, Program Evaluation, Project/Program Coordination, Project/Program Management, Public Safety, Quality Assurance, Quality Management, Regulations, Resource Management, Resource Utilization, Safety Standards, Service Delivery, Simulation, Staff Development, Strategic Planning, Systems Analysis, Team Lead/Manager, Training Program, University/School Policies
LOCATION
Salt Lake City, UT
POSTED
30+ days ago

Announcement

Details

Open Date 04/12/2026 Requisition Number PRN44710B Job Title Operations Program Managers Working Title Simulation Operations Program Manager Career Progression Track P00 Track Level P6 - Principal, P5 - Expert, P4 - Advanced FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday-Friday, 8a-5p with occasional mornings before 8am and some evenings

VP Area U of U Health - Academics Department 02410 - Interprof SimBasd Exp Learning Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $80,000-$130,000 Close Date 07/31/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

The Simulation Operations Manager/Director provides strategic and operational leadership for the Center for Interprofessional Simulation-Based Experiential Learning (CISBEL). This position is responsible for overseeing administrative, financial, and operational functions that support simulation-based education, research, and interprofessional training programs across the University of Utah and affiliated health system partners.

Work in close collaboration with CISBEL leadership, faculty, institutional leaders, and stakeholders to ensure efficient program delivery, optimize resource utilization, and support the growth and innovation of simulation-based initiatives. This role serves as a key liaison between CISBEL and its customers, ensuring high-quality service, operational excellence, and alignment with institutional priorities.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

  • Oversee daily operations of CISBEL programs, including scheduling, logistics, facility utilization, and program coordination across multiple simulation environments
  • Develops, implements, and evaluates policies, procedures, and workflows to improve operational efficiency, service quality, and scalability
  • Collaborates with leadership to support strategic planning, program development, and expansion of simulation-based education initiatives
  • Manages financial operations, including budgeting, expense tracking, cost-recovery models, and support of grant-funded activities
  • Supervises and develops staff, including hiring, onboarding, training, performance evaluation, and professional development
  • Monitors program effectiveness through data analysis, stakeholder feedback, and quality improvement initiatives; implement process improvements as needed
  • Serves as a liaison between CISBEL and internal/external stakeholders to ensure high-quality service delivery and customer satisfaction
  • Promotes CISBEL programs and services to institutional and external partners; supports outreach and engagement efforts
  • Participate in institutional committees and contributes to the development of administrative plans, policies, and service standards
  • Ensure compliance with university policies, safety standards, and applicable regulations

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Operations Program Manager, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Operations Program Manager, V: Requires a bachelor's (or equivalency) + 10 years or a master's (or equivalency) + 8 years of directly related work experience.

Operations Program Manager, VI: Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience.

Preferences

  • Master's degree in a related field (e.g., MHA, MBA, MHPE, or equivalent)
  • Experience in simulation-based education, academic medicine, or healthcare training environments
  • Experience managing budgets, financial operations, or cost-recovery models
  • Familiarity with simulation technologies, audiovisual systems, and/or educational platforms
  • Experience leading multi-site or interprofessional programs

Knowledge, Skills, and Abilities

  • Ability to analyze complex operational systems and implement effective solutions
  • Strong leadership and team management skills, with a focus on staff development and engagement
  • Excellent organizational, communication, and interpersonal skills
  • Ability to manage multiple priorities and projects in a dynamic environment
  • Strong financial and resource management skills
  • Commitment to customer service excellence and continuous quality impro

Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • What is your highest level of completed education?
  • None

  • High School Diploma or Equivalent

  • Associate Degree

  • Bachelor's Degree

  • Master's Degree

  • Doctorate Degree

    • How many years of related work experience do you have?
  • Less than 2 years

  • 2 years or more, but less than 4 years

  • 4 years or more, but less than 6 years

  • 6 years or more, but less than 8 years

  • 8 years or more, but less than 10 years

  • 10 years or more, but less than 12 years

  • 12 years or more, but less than 14 years

  • 14 years or more

Applicant Documents

Required Documents

  • Resume

Optional Documents

About the Company

U

University of Utah

The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1850
WEBSITE
http://www.utah.edu/