Operations Program Manager - Pompano Beach FL

Industry

Transportation

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we challenge what is currently accepted, so we can shape innovative and lasting solutions for tomorrow. Through the delivery of our operations and maintenance services, you'll make it simpler and more seamless for our municipal clients to operate safely and efficiently, empowering communities to focus on what matters most to them - people.

The Operations Program Manager, you will shape how Florida's Turnpike infrastructure performs for decades to come. You'll supports no fewer than three programs within the Maintenance Office. Each program has its own stakeholders, records, deadlines and reporting. The role brings program management discipline to all of them, defining how each program runs, keeping the work on schedule, keeping the records accurate, reporting performance, and coordinating the engineers, inspectors, agencies, contractors and members of the public who touch them.

Essential Duties & Responsibilities

• Run the assigned programs end to end and take ownership: intake, review, routing, decision, follow-through and closeout, to the service standards set for each.
• Plan and prioritize the work across programs; manage the queue so there is visibility and nothing stalls, expires or falls between owners.
• Act as the single point of contact for internal reviewers and external parties; run coordination meetings, resolve issues, and escalate what needs a decision with a recommendation attached.
• Write and maintain the procedures, checklists, templates and reference data for each program so that any trained person can step in.
• Define and produce the monthly performance measures; feed the District brief and dashboards; flag risks and trends early.
• Keep the trackers and the agency systems of record current and accurate; improve the tools and automate repetitive steps where it pays.
• Review each program periodically with its reviewers; remove rework; recommend process or policy changes.
• Support the Program Manager on District initiatives as assigned.
• Travel up to 5% as required to support business operations, site visits, meetings, training, and other company-related activities.

As an essential function of the position and as a business necessity, this role requires regular travel by motor vehicle to client sites, project locations, and other work-related destinations in connection with the performance of assigned duties and responsibilities. Accordingly, a valid driver's license and an acceptable driving record are required for this position. The OMFS business uses Telematics & Dash Cameras with our fleet of vehicles and all new hires will require a Telematics acknowledgement to be signed.

Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you - and deliver the world's most challenging Operations Management projects, together.

#OMFS #BIA #OurJacobs #ChallengeAccepted #LI-LH2

Here's what you'll need

• Bachelor's degree in engineering, construction management, business, public administration or a related field, or equivalent experience.
• Five or more years of project or program management experience, preferably in transportation, public agencies, utilities or construction.
• A record of running several programs or projects at once with competing deadlines and keeping all of them on track.
• Strong organization: schedules, trackers, written records and follow-through.
• Clear writing and speaking with engineers, inspectors, agencies, contractors and the public, including delivering an unwelcome answer with the reason.
• Sound judgment on what to decide and what to escalate.
• Working command of Microsoft 365 (Excel, SharePoint, Lists); able to build simple trackers and reports.
• Current valid Driver's License with no major infractions

Ideally, You'll Also Have

• Project Management Professional (PMP) or equivalent certification.
• Experience with FDOT or Florida's Turnpike Enterprise processes, systems or standards.
• Experience building or improving a business process and its reporting, including workflow automation.
• Engineer Intern certification is a plus. A Professional Engineer license is not required.

Working Conditions

Safety is a core value at Jacobs. We are committed to providing a safe and healthy workplace for all employees. This position will spend a substantial amount of time performing safety sensitive labor or services.

Posted Salary Range: Minimum

105,000.00

Posted Salary Range: Upper

125,000.00

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has a U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $105,000.00 to $125,000.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on November 03, 2026. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

Locations

CityStateCountryPompano BeachFloridaUnited States