Candidates are measured on the following four performance drivers, which will dictate how individual impact is considered on the Americas platfr
Results and Impact
o Able to influence peers and team.
o Demonstrates good judgement when making decisions of high complexity and impact.
o Exercise appropriate autonomy in the execution and delivery of work.
o Responsible for driving outcomes, which have meaningful effect on team or department.
Leadership and Collaboration:
o Creates trust with colleagues.
o Acts in leadership capacity for projects, processes, or programs.
Client, Customer and Stakeholder Focus:
o Able to build relationships with a mix of colleagues and clients.
o Interacts regularly with management and department leaders.
o Demonstrates the ability to influence stakeholders at the team level.
Compliance Culture and Conduct:
o Takes full responsibility for personal actions and demonstrates courage in facing problems and conflicts.
o Perceived as a person of high moral character; upholds corporate values and displays high ethical standards.
Responsibilities:
Responsible for overseeing the onboarding process for new Clients and maintaining existing relationships as part of the end-to-end client coordination process
Establish end-to-end client management processes and enforce through policies and procedures
Facilitate Global coordination and collaboration with various stakeholders (KYC, Credit, Legal, Compliance; Sales, Relationship Managers; Regulatory)
Responsible for regulatory requirements collection, review and adherence
Ensure internal/external systems setup
Oversee the mitigation of risks related to the processes; facilitate escalations when required
Participate, as needed, in external & internal audits of the Bank s functions and processes.
Set an example and promote a culture of delivery excellence within the team, encourage an environment of openness that welcomes effective challenge and supports open discussion.
Monitor the ongoing production process and the effective utilization of resources.
Act on feedback from client reviews to maintain client satisfaction.
Assist in dealing with technical queries from clients / auditors / internal stakeholders.
Take responsibility for personal development and training.
Minimum Required Qualifications:
3-5 years of Client Management, Operations, Credit, Due Diligence, and/or Legal Negotiations experience
Understanding of relevant legal agreements (ISDA/CSA, GMRA, MSFTA, Side Letters, NDA s, ETSA, Options Agreements etc.)
Understanding how a large financial institution operates, with knowledge of both trade and client lifecycles.
Good interpersonal and communication skills.
Preferred Qualifications:
Strong functional expertise in one or more areas (Risk, Legal, Due Diligence, Client Management, Operations)
Deep understanding of banking regulations and operations
Client Registrations Required:
Not Applicable
CFTC Swap Dealer Associated Person (if yes, NFA Swaps Proficiency Program is required):
Not Applicable
SEC Security-Based Swap Dealer Associated Person:
Not Applicable
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.