Operations Manager - Order Fulfillment

Description

• Directs, develops, implements, disseminates, and administers operations strategies and objectives to ensure the achievement of the organization’s goals and objectives.
• Directs the operations meeting organizational financial objectives and meeting organizational goals.
• Establishes and maintains operational policies and procedures, and oversees compliance of established Company policies. Evaluates current and proposed systems and procedures and determines and implements changes as necessary.
• Contributes to the overall short-and long-range planning process and in the establishment and assessment of the organization’s annual operating budget.
• Ensures attainment of efficient and economical performance in relation to profit and year-end goals.
• Participates in the investigation and implementation of new services, manufacturing processes, and product or systems technologies to meet the organization’s objectives.
• Participates in quarterly business reviews in conjunction with business development
• As part of new business growth supports the introduction of new operational systems.
• Maintains and measures all key metrics across full client base -analytical thinking required.
• Demonstrate FIDELITONE's values (Curious, Customer-Centric, Accountable, Collaborative) and promote/recognize them throughout the organization.

Required Skills

• Must have integrity and be dedicated to the principles of developing a strong organization and have well developed coaching and counseling skills. 
• Effective leadership and staff management skills are required. 
• Superior business acumen is essential. Must exhibit a professional manner in dealing with others including superiors, colleagues, and individuals inside and outside of the company; and work to maintain constructive working relationships. 
• Specific experience with companies providing value added services in distribution and inventory management for retail and consumer goods companies is necessary.

Required Experience

• At least 5-10 years of operations, management experience with the majority in logistics and supply chain services environments, either with a third-party logistics provider or for a company heavily involved in this area is required. 
• Comfortable with creating and maintaining analytical worksheets in Excel. 
• Ability to transform data into implications that enable continuous improvement opportunities to be achieved.