Operations Manager – Waste & Environmental Services

Employment Type: Full-Time

Company Overview:

Our client is a leading provider in the waste management and environmental services industry, focused on delivering safe, reliable, and efficient solutions to commercial, residential, and industrial customers. They are seeking an experienced Operations Manager to lead daily operations, improve performance, develop teams, and drive continued success.

Job Summary:

The Operations Manager will oversee daily waste collection operations, including route performance, driver leadership, safety, fleet coordination, customer service, and operational efficiency. The ideal candidate is a proven waste industry leader who can build strong teams, improve KPIs, and create a culture centered around safety, accountability, and service excellence.

Key Responsibilities:

• Oversee daily residential, commercial, industrial, and/or roll-off waste operations.
• Lead, coach, and develop drivers, supervisors, and field employees.
• Improve route efficiency, productivity, safety performance, and service quality.
• Monitor operational KPIs including safety, labor efficiency, equipment utilization, and customer satisfaction.
• Drive safety initiatives, compliance standards, and employee accountability.
• Partner with maintenance teams to improve fleet reliability and reduce downtime.
• Assist with budgeting, cost control, staffing, and operational improvements.
• Resolve customer and operational challenges while maintaining high service standards.

Qualifications:

• 5+ years of experience in waste management, environmental services, transportation, logistics, or related operations leadership.
• Experience managing drivers, routes, and field operations.
• Proven success improving safety, productivity, retention, and operational results.
• Previous experience as an Operations Manager, Site Manager, District Manager, or Senior Route Manager preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to analyze performance metrics and implement improvements.
• CDL Class A/B preferred but not required.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Career advancement opportunities.
• Leadership development and training.

How to Apply:

Qualified candidates with proven waste industry leadership experience are encouraged to submit their resume for confidential consideration:

ryan.poyer@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.