We are seeking an Operations Manager to ensure high-quality service for our clients while leading a team of fieldworkers. This role is crucial to the efficient and profitable execution of projects and involves managing crews, coordinating resources, and maintaining strong communication with clients and internal teams.Location: Wilmington. NC 28401Pay: $ 65,000- $ 75,000 salaryRequirementsAbility to pass a background check Valid driver's license and clean driving recordExperience in the following disciplines is desirable: fisheries, wildlife management, conservation, ecology, biology, environmental sciences, or forestry, pond/lake maintenance, landscaping, erosion control, or stormwater maintenanceAbility to lift up to 80 pounds and work in various weather conditionsProven leadership and communication skillsAbility to manage multiple tasks and adapt to changing conditionsStrong organizational skills with attention to detailAbility to lift 80 pounds regularly and perform manual labor in outdoor conditionsExperience operating mowers and turf equipmentCollaborative team spirit with a focus on quality and resultsAbility to work under pressure and ensure high standards of work Possesses core values compatible with those of Dragonfly Pond Works (Teamwork, Quality of Work, Passion and Simplicity)Key ResponsibilitiesManage and supervise Wilmington-area mowing crews to ensure efficient and timely completion of projectsMaintain a safety-first culture and adhere to best practicesTrain teams and perform quality assessments to meet client expectationsSchedule and coordinate mowing accounts, ensuring proper routing and time managementMonitor and manage equipment, inventory, and staffing needsProvide project management support for key accounts and large projectsWork closely with Client Service Managers to ensure satisfaction and offer long-term solutionsPerform hands-on turf management and maintenance duties when neededBenefits & PerksHealth, Dental, and Vision Insurance401(k) matchingLife InsuranceFlexible Spending AccountsPaid Time Off & Holiday PayEmployee Assistance ProgramReferral BonusProtective Footwear BonusReferral BonusProtective Footwear BonusDragonfly Pond Works is a leading environmental service company specializing in stormwater management. Since 2006, Dragonfly has provided routine maintenance and repairs on stormwater devices, lakes, ponds, wetlands, and underground facilities.We are proudly an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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