Operations Manager

OPERATIONS MANAGER ROLES & RESPONSIBILITIES

• SAFETY
  • Lead efforts to ensure a safe work environment by identifying and eliminating risks.
  • Ensure full compliance with safety standards and protocols.
  • Conduct regular toolbox talks (minimum weekly).
• PRODUCTION
  • Oversee daily operations and ensure alignment with the production schedule.
  • Manage resources and personnel to meet production goals and customer requirements.
  • Communicate pre-shift forecasts and post-shift performance to leadership.
• PERFORMANCE
  • Monitor and maximize operational efficiency using the earned ratio and other KPIs.
  • Identify, implement, and sustain continuous improvement initiatives.
  • Address and escalate performance issues promptly.
• TRAINING
  • Support employee cross-training to build a versatile workforce.
  • Track and manage the training progress of production personnel.
• FACILITY & EQUIPMENT
  • Conduct routine equipment inspections and document any non-compliances, then act accordingly.
  • Ensure timely repairs and preventative maintenance.
  • Maintain a clean, organized, and safe production environment.
• COMMUNICATION
  • Lead daily toolbox talks and post hourly performance metrics.
  • Clearly communicate expectations and provide real-time feedback to employees.
  • Share daily performance summaries with leadership and cross-functional teams.
  • Coordinate with Scheduling, Materials, Engineering, and HR as needed.
• LEADERSHIP
  • Enforce company policies and standards on the production floor.
  • Foster a positive, team-oriented work culture.
  • Conduct employee reviews and develop individualized plans for growth and improvement.
  • Maintain accurate records on employee performance, production, and machinery data.
• KEY TASKS & DUTIES
  • Ensure employee safety and reduce operational risks.
  • Plan, assign, and schedule staff based on production needs.
  • Evaluate material non-compliance; drive root cause and corrective actions.
  • Communicate OT requirements and proactively resolve production-related issues.
  • Audit safety, quality, productivity, and material flow frequently.
  • Verify employee clocking records and attendance each shift.
  • Keep leadership informed with updated metrics, performance summaries, and staffing needs.

SKILLS AND QUALIFICATIONS:

• Minimum 5 years of experience leading/supervising teams - sheet metal fabrication/machining.
• Comfortable with administering rules and policies.
• Desire to provide timely, fair, and accurate feedback to employees and leadership
• Ability to solve problems to improve performance
• Knowledge of manufacturing and assembly processes with mechanical aptitude.
• Ability to utilize ERP systems and Microsoft Applications
• Ability to analyze data to drive root cause corrective action and employee feedback.
• Driven individual who is personable and a team player.