| Location | Manson, WA |
| Salary | $30–$32 Per Hour |
Express Employment Professionals of Wenatchee is partnering with a well-established resort community in beautiful Manson, WA to recruit an experienced Operations Manager. This is an outstanding opportunity for a hospitality professional who enjoys leading teams, creating efficient systems, delivering exceptional guest experiences, and making a meaningful impact every day.
If you're an organized leader who thrives in a fast-paced hospitality environment and enjoys helping both guests and employees succeed, we'd love to hear from you!
As the Operations Manager, you'll oversee the daily operations of a greater than 100-unit condominium resort while ensuring exceptional service for guests, property owners, and team members. (This role WILL REQUIRE weekend hours).
You'll provide leadership for:
Housekeeping Operations
Maintenance Operations
️ Front Desk & Guest Services
Daily Resort Operations
Your responsibilities will include:
Leading and supporting department managers and front desk staff
Coordinating housekeeping and maintenance to ensure seamless daily operations
Managing work orders and preventative maintenance programs
Ensuring guest rooms and resort facilities meet high-quality standards
Supporting and monitoring contracted housekeeping services
Coaching, training, and developing team members
Utilizing the property management system to track operations and performance
Solving operational challenges while maintaining outstanding guest service
Creating a positive, professional, and productive work environment
Collaborating with leadership to continually improve resort operations
We're searching for a positive, organized leader who enjoys motivating others and creating structure in a hospitality environment.
Preferred qualifications include:
Previous hospitality, hotel, resort, or property management leadership experience
Experience supervising multiple departments or managers
Strong communication and customer service skills
Excellent organizational and problem-solving abilities
Comfortable using computer systems and property management software
Ability to prioritize multiple projects in a fast-paced environment
A professional, positive attitude with a servant-leadership mindset
Available to work Fridays and Sundays year-round (other days offer scheduling flexibility)
$30.00 per hour (approximately $66,500 annually)
Medical Benefits Stipend
Cell Phone Stipend
️ Paid Time Off
Opportunities for growth and career advancement
Work in one of Washington's most beautiful resort destinations
This is more than an operations role—it's an opportunity to lead a dedicated team while helping create memorable vacation experiences for guests visiting the beautiful Lake Chelan area. If you enjoy leading people, improving processes, and making every guest experience exceptional, this could be the perfect next step in your career.
You should be proficient in: