About Us
Mosquito Authority of Southwest Louisiana is a local family-owned and operated franchise, proudly serving the Lake Charles area and surrounding communities since 2011. We help families and businesses reclaim their outdoor spaces with professional mosquito, tick, and outdoor pest control services. Our mission is simple: protect the people of SWLA so they can enjoy their yards, gatherings, and community events with fewer mosquitoes and less worry.
We are a growing team that values hard work, accountability, safety, and excellent customer service. If you thrive outdoors, enjoy leading people, and take pride in keeping operations running smoothly, we want to hear from you.
The Opportunity
We are seeking a reliable and hands-on Operations Supervisor to oversee our field operations. This role is critical to the daily success of our technicians, equipment readiness, customer satisfaction, and regulatory compliance.
This is a full-time position based in our Lake Charles, Louisiana territory. The typical schedule is Monday through Friday with occasional Saturdays as needed, requiring flexible work hours from day to day.
Key Responsibilities
Daily Operations & Leadership
- Continuously communicate with administrative staff and owners all concerns of daily operations
Conduct morning crew meetings
- Assign vehicles and equipment to Technicians
Monitor technician start times, address tardiness or absences, and coordinate with Dispatch
- Handle immediate vehicle or equipment issues for Technicians in the field
Ensure trucks and equipment are kept clean, organized, and ready for service
- Maintain the shop and outdoor property in clean, orderly condition
Supervision, Training & Performance
Train, coach, and counsel Technicians, and when needed recommend disciplinary actions to Upper Management
- Provide new-hire shop orientation and full-day training for new Technicians
Perform daily/weekly technician audits
- Review audit results privately with each technician and coach on efficiency
Support hiring and firing decisions for Technicians (in coordination with ownership)
Equipment, Inventory & Compliance
- Coordinate repairs and maintenance for vehicles, equipment, and the shop
Set up new trucks (tools, chemicals, tank, pump, GPS, wrap, etc.)
- Perform weekly inventory and maintain shop supplies
Ensure vehicles have current insurance cards, registrations, license plates, and inspection stickers
- Enforce internal, local, state, and federal regulatory compliance
Technical Support & Customer Care
Troubleshoot and assist with Misting Systems (MS) and LIV system installs, maintenance, and repairs
- Assess difficult or unusual properties and make customer visits when needed (service issues, damage claims, etc.)
Support new-customer acquisition and participate in trade shows or promotional events as needed
- Other tasks as needed/required by Upper Management/Owners
Qualifications
Required:
Minimum of two (2) years of supervisory or managerial experience in a service company
- Valid U.S. driver’s license and a clean driving record
High school diploma or equivalent required
- Ability to work in heat and other outdoor elements
Physically fit
- Able to carry up to 60 pounds.
Preferred:
Pest or mosquito control experience not required but preferred
- Louisiana pesticide applicator license (not required)
Strong attention to detail
- Strong problem-solving skills using logical and analytical thinking
Strong leadership and communication skills
- Mechanical aptitude and comfort troubleshooting
- equipment
- Reliable, organized, and safety-minded
Compensation & Benefits
$20–$25 per hour plus bonuses. Hourly wage position with the opportunity to earn a minimum of 40 hours per week guaranteed.
We offer a competitive package that may include:
- Paid Time Off that accrues and increases with length of service (details available)
Paid training and opportunity for growth within a local family business
- Paid holidays / overtime policy
Company vehicle provided for all company use
Uniforms provided
- Free pest control service for employee home
Group health insurance subsidized
- SIMPLE IRA with matching funds
How to Apply
Candidates must submit the following:
A professional resume showing previous job experience, including verification contact information for prior employers
- Personal references with contact information
Personal email address and phone number
- Education history, including diplomas or degrees earned and the year and location attended
This position is available for immediate hire.
Mosquito Authority of Southwest Louisiana is an equal opportunity employer. We look forward to hearing from motivated candidates who want to help us keep SWLA mosquito-free.