Operations Manager II

ABM Industries

Boston, MA

JOB DETAILS
SALARY
JOB TYPE
Full-time
SKILLS
Automation Systems, Biology, Biotech and Pharmaceutical, Building Systems, Communication Skills, Computerized Maintenance Management System (CMMS), Corporate Compliance, Documentation, Emergency Response, Environmental Sciences, Equipment Maintenance/Repair, Equipment Replacement, Establish Priorities, Facilities Engineering, HVAC, Home Automation, Inventory Levels, Inventory Management, Leadership, Materials Management, Mechanical, Electrical and Plumbing (MEP), Microsoft Office, Microsoft Outlook, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Performance Metrics, Presentation/Verbal Skills, Preventative Maintenance, Project/Program Coordination, Project/Program Management, Purchase Orders, Purchasing/Procurement, Quality Control, Record Keeping, Records Management, Regulatory Requirements, Safety/Work Safety, Schedule Development, Team Lead/Manager, Technical Leadership, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Selection, Writing Skills
LOCATION
Boston, MA
POSTED
14 days ago

Job Summary:

Under the direction of the Plant Manager, Operations Manager II is responsible for the daily oversight, coordination, and execution of engineering and facility operations activities. This role provides direct leadership and support to the onsite engineering team and is responsible for ensuring efficient work execution, maintaining preventive maintenance programs, coordinating staffing coverage, and managing contractor and vendor activities.

Pay:  $63.21 

The pay listed is the pay for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. Effective 7/1/2026 there is a increase to $65.42

Benefit Information:

Union benefits   (Local 877)

Shift:

6:00am-2:00pm


  • Essential Functions

    • Provide direct day-to-day leadership and operational direction for onsite engineering and maintenance personnel.
    • Support the Plant Manager in executing departmental goals, operational initiatives, and site performance objectives.
    • Schedule, assign, and prioritize work activities for engineering staff to ensure efficient execution of daily operations and maintenance requirements.
    • Coordinate preventive maintenance (PM), corrective maintenance, and predictive maintenance activities to maximize equipment reliability and minimize downtime.
    • Review, prioritize, and distribute work orders based on operational requirements and criticality.
    • Monitor PM completion rates and work order performance metrics to ensure departmental goals and service levels are achieved.
    • Conduct regular quality inspections of completed work and provide feedback to staff to ensure standards are maintained.
    • Coordinate staffing schedules including regular work assignments, shift coverage, holidays, vacation schedules, and emergency response to the site.
    • Manage overtime scheduling and staffing resources to support operational needs while maintaining labor efficiency.
    • Manage and coordinate activities of outside contractors, vendors, and service providers.
    • Participate in contractor selection processes including bid review, scope development, vendor evaluation, and recommendation of service providers.
    • Assist with preparation and management of labor and material requisitions, purchase requests, and contractor service agreements.
    • Maintain inventory levels of tools, equipment, and critical spare parts.
    • Maintain documentation including equipment records, maintenance procedures, PM schedules, and as-built drawings.
    • Assist in planning equipment repairs, replacement projects, and long-term maintenance strategies.
    • Support implementation and compliance with all company and site-specific safety programs and regulatory requirements.
    • Communicate facility issues, staffing concerns, and operational risks to the Plant Manager in a timely manner.
    • Perform additional duties as required.

  • Requirements & Qualifications:

    • Minimum 5+ years of progressive experience in facilities operations, engineering, maintenance management, or related technical environments. Life sciences and/or Pharmaceutical experience preferred.
    • Minimum 2–3 years of supervisory experience leading technical teams.
    • Demonstrated experience coordinating engineering staff schedules, work assignments, and labor resources.
    • Experience managing the CMMS and reviewing performance on a regular basis.
    • Experience in managing and approving timecards/payroll for onsite staff.
    • Experience overseeing contractor activities and participating in vendor selection and management.
    • Strong understanding of building systems including HVAC, electrical, mechanical, plumbing, and building automation systems.
    • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
    • Strong verbal and written communication skills.
    • Proficiency in Microsoft Office, Outlook and Teams.
    • Applicable technical licenses and certifications preferred.

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/