Operations Manager

Description

How You Will Help:

• Develop and maintain a culture in which the safety of our associates is paramount to the success of the team. Ensure compliance with health, safety, and environmental regulations for the site.
• Lead the activities of warehouse personnel to maintain a smooth flow of work, plan for capacity, achieve customer delivery dates, and support company profitability.
• Lead daily distribution operations while meeting safety, quality, cost, and on-time shipping objectives. This involves improving operating efficiency, reducing costs, identifying unfavorable trends, and taking corrective action.
• Prepares daily management reports and reports required metrics on a timely basis. 
• Manage day-to-day inside sales operations supporting oil & gas customers
• Ensure accurate order entry, pricing, and customer satisfaction
• Set clear performance expectations focused on execution, accuracy, and responsiveness
• Serve as escalation point for inventory shortages, service issues, and order discrepancies
•  Coordinate with purchasing to manage stock levels, critical items, and long-lead products
• Conduct objective evaluation of employee performance through regular performance reviews and provide training and direction to employees.
• Foster positive working relationships across functional areas. Responds proactively to performance concerns, discipline, employee complaints, and other employee relations matters.
• Provide training, equipment, and guidance to distribution center personnel.
• Communicate with other departments and management to resolve problems and expedite work.
• Make recommendations to management concerning employees and improvement of procedures and protocols.
• Oversee building and grounds maintenance.
• May perform other duties as assigned.

What You Will You Bring:

• 5-10 years of work experience in a distribution environment is required, preferred size of 100k square feet or more, with multiple shifts and powered industrial equipment
• Ability to build high performing teams, coach and train employees, clear communications, collaborative environment, holding yourself accountable
• Excellent problem-solving skills and leadership qualities; a hands-on leader with a passion for employees’ wellbeing, self-starter, team player, relationship builder and the ability to lead change.
• Knowledge of KPIs to involve but not limited to TPH, Inventory, Cycle Counting, RMA Mgmt., Dock to Stock,  
• Embrace and lead safety culture through hands on application of tools and processes.  Leadership oversight and enforcement of safety policies, procedures and initiatives as deployed.
• Ability to review data, analyze trends, identify opportunities for improvement through properly troubleshooting, or root case analysis.  Identify improvement plans supported with data analysis.