TRIGO Global Quality Solutions is seeking to fill an B Shift Containment Operations Manager position in Greer, SC. Overall PurposeEnsure the quality service and support of all mission actives at a location they are assignedEnsure that all Company/Customer mission guidelines are being adhered to and meet quality standardsOrganizing & coordinating teams at site level to fulfill jobs/missions, managing the site teams and ensuring good social climate on the site/sites Support and contribute to the company Quality Policies & QMSReports toSite ManagerResponsibilitiesClient relationship & Business developmentEstablishing and maintaining relationships with customers and site personnelDaily communications with various stakeholders at the site levelEnsure clear and transparent communication to clientsOperationsSet up and supervise missions Staffing of missionsCoordinate changes in missionsConduct ongoing audits of effectiveness of work being performedPerform visual, mechanical, and functional verifications to insure compliance to quality standards and specificationsComplete audits to ensure work instructions and policies are followed Assist Site Supervisors with the training of Train new employeesTrain/Mentor Site SupervisorsCoordinate Site Leaders daily schedules/activities to ensure successful daily operationsDemonstrates commitment to reduce the risk of workplace accidentsEstimating job/mission costs as accurately as possible Making sure that all required information for contracts, traceability and instructions are well documented, on time, with up-to-date informationMaking sure operational management tools, and monitoring tools are up-to-date, with accurate information Ensuring compliance with established KPI's Ensuring continuous improvement to optimize services provided and site efficiencyMust comply with local and company Health & Safety legislation, laws, and policiesOrganization & managementEnsures all site personnel receive corporate communications Partner with Human Resources for performance and attendance issue resolutionAct as a liaison between Site Manager and site leadersCreate and maintain a 5S working environmentDevelop and retaining teamsTechnical Update daily system entries in company and Customer portalsCreate and maintain customer and company reportsAnalyzing technical requirements for customers jobs/missions (existing or upcoming)Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spillsCreate electronic work instructions and have the ability to navigate company and customer websites and portalsIdentify technical resources when needed to anticipate and fully address client needsOtherAny other duties as assignedKnowledge, skills, abilitiesHard skillsProficiency in EnglishComputer skills – Microsoft Office and Outlook Ability to lift/ move 50 lbs.Writing work instructionsValues & attitudesGlobal team spiritTeam playerCaring for peopleOpen-mindedExcellenceReactiveResilient to pressureRigorousCustomer focusClient orientedReliable & trustworthyFlexibleInitiativeAutonomousInnovativeDaringWork experienceOverall recommendations 2+ years of work experience in a supervisory role2+ year in Quality related position preferred Education backgroundOverall recommendations High school diploma or equivalent2 or 4 year degree preferred or equivalent experience About TRIGO Global Quality SolutionsFounded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.
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