Accounts Receivable, Coaching, Continuous Improvement, Cross-Functional, Customer Support/Service, Distribution Services, Distribution Warehousing, Eudora Email, Exceeded Sales Goal, Leadership, Lean Six Sigma, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Operations, Operations Management, Performance Analysis, Problem Solving Skills, Process Management, Project Planning, Project Tracking, Promotional Products, Risk Analysis, Six Sigma Certification, Team Building, Team Player, Warehousing, Workforce Planning
Operations Manager
Superior Group of Companies | Eudora, AR | On-Site | Full-Time
Reports to: VP of Distribution | Exempt (Salaried)
About the Role
We're looking for a results-driven Operations Manager to lead 2nd shift operations at our 100,000+ sq. ft. Eudora distribution center. This is a hands-on leadership role - you'll own daily operations, develop a high-performing supervisory team, and help drive the continued growth of a fast-paced, expanding facility.
What You'll Do
- Directly oversee 2nd shift area supervisors managing 30+ warehouse employees
- Build and develop a management support team capable of meeting and exceeding customer service level requirements
- Lead staffing and workforce planning to meet daily operational demands
- Monitor floor activity and provide real-time support and coaching to associates
- Set team objectives, plan projects, and track performance against goals
- Ensure equipment is operational and proactively address any issues causing delays
- Identify and resolve logistical challenges quickly and effectively
- Collaborate cross-functionally with peer managers on products, shipping timelines, and distribution priorities
What We're Looking For
Required:
- 5+ years of experience in a distribution, warehouse, or operations environment
- Proven ability to interpret data and use it to drive informed decisions
- Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred:
- Associate's Degree or higher
- Prior warehouse management experience
- Lean / Six Sigma certification or working knowledge
Leadership Competencies We Value
Our ideal candidate leads with purpose and accountability. We look for demonstrated strength in:
- Driving Results - Setting high standards, monitoring performance, and delivering feedback that motivates teams to exceed goals
- Fact-Based Management - Making sound, evidence-based decisions from complex or cross-functional data
- Coaching & Developing Others - Investing in your team's growth with intentional, structured development
- Leadership Communication - Building shared ownership of goals, values, and organizational mission
- Process Management - Continuously improving workflows to increase efficiency and adaptability
- Delegating - Empowering others with clarity on objectives, expectations, and long-term outcomes
- Team Building - Creating a collaborative environment where people achieve together what they couldn't alone
- Decisiveness - Acting confidently and taking calculated risks even with incomplete information
About Superior Group of Companies
Superior Group of Companies (SGC) is a multi-brand organization with a portfolio that includes Superior Uniform Group, BAMKO, CID Resources, and The Office Gurus. We design, manufacture, and distribute promotional products, uniforms, and branded merchandise for some of the world's most recognized brands. Our Eudora distribution center is a growing operation with significant opportunity for continued expansion.
Along with a generous Compensation Package, the company offers an excellent Benefits Package, including Medical, Dental, a Defined Contribution Plan (e.g. 401(k)), Life Insurance, Long-Term and Short-Term Disability and a Flexible Spending Account.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, genetic information, or other status protected by applicable federal, state, or local law.