Operations Manager

The Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and efficient hotel operations. Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth.

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance
• Employee discounts

Job Summary
The Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on business revenues, guest and associate satisfaction and efficient hotel operations. The successful candidate will coordinate, direct and manage day-to-day operations for the hotel.   

Responsibilities 

• Position will be responsible for supervising/managing/overseeing the following departments: Front desk, housekeeping and maintenance
• Ensure guest and associate satisfaction and efficient hotel operations
• Position will be required to work a varied schedule that may include evenings, nights, and weekends.
• Implement standards and operating procedures.
  Coach and train new associates

Qualifications

• Requires a minimum of 3 year(s) of supervisory experience.
• This position reports to: General Manager
• Must have experience at properties of similar size and quality.

Benefits/Perks

• Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
• We offer an excellent travel discount program.
• Opportunity to grow, we promote from within

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.