Operations Manager

THE TYPE OF OPERATIONS MANAGER WE'RE LOOKING FORWe're searching for someone who can meet the following qualifications:Bachelor's degree in business management, business administration, or related field (MBA preferred) OR a combination of education and relevant experience5+ years of diversified operational leadership experienceExperience developing and improving operational processes and systemsStrong leadership, communication, and problem-solving skillsPrevious experience managing multiple departments and operational functionsExperience with budgeting, forecasting, process improvement, and organizational strategy is preferred. Your responsibilities will include collaborating on budgets and strategic goals, partnering with Sales & Marketing and Finance teams, streamlining workflows, coaching managers, and developing long-term operational strategies.

Are you ready to take the lead in a role where operational excellence, strategic thinking, and exceptional customer experiences all come together? White Birch Armory is seeking a full-time Operations Manager to join our team in Dover, NH. This is an exciting opportunity for a proven leader who thrives on improving processes, developing high-performing teams, and driving organizational success in a fast-paced and rewarding environment. If you're looking for a career where your leadership truly makes an impact, apply today!As our Operations Manager, you'll earn a competitive salary of $60,000+ annually. We're also proud to offer A top-tier benefits package, including:Bonus structureHealth insuranceDentalPTOProfessional DevelopmentFlexible scheduleGrowth opportunitiesMentor/Apprentice programVisionA 401(k) with company matchGenerous Employee discountFree classesCompany partiesEmployee use of company recreational itemsWHAT IS YOUR TYPICAL DAY AS OUR OPERATIONS MANAGERIn this full-time role, you'll lead daily operations across multiple departments, ensuring accountability and exceptional customer experiences. Your responsibilities will include collaborating on budgets and strategic goals, partnering with Sales & Marketing and Finance teams, streamlining workflows, coaching managers, and developing long-term operational strategies. You'll oversee customer-facing operations, maintain safety standards, seek efficiency improvements, and communicate key initiatives to staff, fostering a welcoming environment throughout the facility.THE TYPE OF OPERATIONS MANAGER WE'RE LOOKING FORWe're searching for someone who can meet the following qualifications:Bachelor's degree in business management, business administration, or related field (MBA preferred) OR a combination of education and relevant experience5+ years of diversified operational leadership experienceExperience developing and improving operational processes and systemsStrong leadership, communication, and problem-solving skillsPrevious experience managing multiple departments and operational functionsExperience with budgeting, forecasting, process improvement, and organizational strategy is preferred.ABOUT USAt White Birch Armory, a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Dover, New Hampshire, we are committed to delivering a high standard of safety, education, and customer experience in the firearms industry. Our team supports a range of services including firearms training, retail sales, and range operations. This role offers the opportunity to build practical skills, contribute to a professional team environment, and work in a setting that values accountability, knowledge, and consistent execution. If you are looking for a structured, hands-on role with clear expectations and growth potential, White Birch Armory offers a strong foundation to develop your career.If you're ready to lead teams, improve operations, and make a meaningful impact within a growing organization, we want to hear from you! Our initial application process is quick, easy, and mobile-friendly. Apply today!Must have the ability to pass a background check.