Operations Manager

Ignite Digital enables national security agencies to accelerate decisions, elevate operational outcomes and achieve the outsized performance only an inside partner can deliver.

We combine mission experience, domain knowledge and technology expertise with the things partners can only know by being there every day. When agencies need a combination of tech and touch, Ignite Digital creates outcome-driving partnerships and stands with agencies to accomplish mission objectives.

Ignite Digital accelerates capability to the speed of every mission, deploying intelligent solutions and AI integration for faster, better transformation. Ignite delivers partnership beyond presentations to inspire the confidence to lead in a digital-forward world.

Ignite Digital. The Edge from Within.

Perks of Working at Ignite Digital:

• Competitive pay and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the future of our industry
• Supportive colleagues and management who invest in your growth

Ignite Digital is seeking an experienced and highly accomplished Operations Manager to support a U.S. Navy software maintenance program. This senior advisory role requires deep expertise in strategic business management across large-scale DoN/DoW environments and the ability to drive transformational improvements in complex technical organizations. The ideal candidate is a recognized expert in maintenance, logistics, business systems, or modern software development methodologies, with demonstrated ability to influence executive leadership and optimize mission-critical operations.

Key Responsibilities:

• Lead strategic business management activities supporting a U.S. Navy software maintenance project.
• Conduct analysis, facilitate problem-solving efforts, identify organizational gaps, and develop actionable recommendations resulting in measurable efficiency improvements for end-users.
• Develop corporate strategic documentation, organizational performance management frameworks, governance structures, and other artifacts that guide major change‑management and process‑improvement initiatives.
• Provide executive‑level advisory support to senior government and contractor leadership.
• Lead strategic planning, stakeholder alignment, and organizational transformation related to Navy software maintenance and logistics systems.
• Evaluate current and future-state business processes, ensuring alignment with mission objectives and improved operational effectiveness.
• Serve as a subject matter expert on maintenance, logistics, business systems, and/or software development methodologies, technologies, and enterprise architecture.

Required Qualifications:

Education:

• Master's degree in Business, Organizational Development, Education, Engineering, Physical Science or business-related specialty.

Required Certifications:

Candidate must hold one or more of the following:

• Project Management Professional (PMP)
• DAWIA Level III Program Management Certification
• Agile Software Development Certification
• Engineering or Technology‑related certification

Experience Requirements:

• 10 years of operations management and coordination of branch, plant, or department operation strategies and activities and may assist with the review, development, and implementation of organizational policies, practices, procedures, and attainment of operating goals, to include: Development of Corporate Strategic Plans, Development of Organizational Performance Management Plans, Development of Organization Governance Structures, Guiding significant organizational change management efforts.

• Proven record of leading complex problem-solving initiatives and recommending organizational or operational changes with measurable efficiency impacts.

• Experience developing:

• Corporate strategic planning products

• Organizational performance management frameworks

• Governance structures

• Change-management documentation that supports large-scale improvement efforts

• Minimum three (3) years of executive-level business experience.

• Recognized expert in:

• Maintenance, logistics, and business systems involving multi‑application environments, infrastructure platforms, external interfaces OR

• Software development methodologies, processes, and technologies

Security Clearance Requirements:

• Active DoN SECRET clearance required at the time of application.
• Candidates who do not possess the required clearance cannot be considered.

Salary: $150k+ to align with education & experience

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Ignite Digital is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors.

Equal Opportunity Employer/Veterans/Disabled

For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.

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