Cargo/Freight, Communication Skills, Cost Control, Freight Forwarding, IBM AS-400 Server, Import/Export, Leadership, Logistics, Maintain Compliance, Operations, Operations Management, Performance Metrics, Problem Solving Skills, Process Improvement, Profit & Loss, Regulations, SAP, United States Customs
LOCATION
Charlotte, NC
POSTED
30+ days ago
Now Hiring: Operations Manager – Charlotte, NC (On-Site) Location: Charlotte, NC | Type: Full-Time Visa Sponsorship/Relocation:Not available
We're seeking an experienced Operations Manager to lead freight forwarding operations at our Charlotte branch. This is a hands-on, high-impact leadership role managing air, ocean, import/export, and domestic freight.
Responsibilities:
Lead daily freight operations and team performance
Ensure compliance with TSA, FMC, and U.S. Customs regulations
Monitor KPIs, service levels, and cost control
Collaborate with vendors and internal teams to drive efficiencies
Oversee P&L and process improvements
Requirements
Qualifications:
5+ years in freight forwarding, with 2+ years in operations leadership
Knowledge of international/domestic logistics
Experience with CargoWise, AS400, SAP, or similar systems
Strong leadership, communication, and problem-solving skills