Benefits --------
Company car Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance
The Operations Manager will be directly responsible for daily janitorial operations, customer satisfaction, account retention, and strong employee relations. Specific responsibilities include:
This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.
Knowledge --------
Abilities --------
Skills --------
Knowledge of general and medical environmental janitorial services procedures as required through related experience. Knowledge of environmental procedures to maintain compliance with Local, State, Federal, and Company requirements. Knowledge of upcoming new industry standards or innovations.
Abilities to:
Skills --------
Oral Communication Skills Written Communication Skills Interpersonal Relations Customer Relations Customer Service Diplomacy Budgeting Math Aptitude Negotiations Organization Planning Professionalism
Position Qualifications ----------------------
5 YEARS Previous Janitorial Management experience a MUST Demonstrated experience in coaching, motivating, developing, and leading a team. Knowledge of human resource policies and practices, including development of staffing plans and job descriptions, employee relations training, and safety. Ability to create and forecast productivity, staffing, and budget plans. Initiate and document corrective action in a professional and thorough manner as needed. Highest level of commitment to client satisfaction and quality standards. Ability to take on the leadership role in client communication regarding our programs and services as well as performance under the contract. Provide feedback to management as needed on unique client requirements and opportunities to expand client relationship.
Facilities Served -----------------
Education and Training Required -----------------------------
Physical Requirements ---------------------
The physical activities of this position may include:
The physical requirements of this position are medium work - exerting up to 40 lbs. of force occasionally and/or up to 50 lbs. of force frequently. The position is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, or extensive reading. The position may be required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, i.e. custodial general laborer, etc. or to make general observations of facilities or structures, i.e. security guard inspection, etc.
EEOC Statement ----------------
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Vision --------
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service, and convenient access. By joining ServiceMaster, youll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The ServiceMaster Company LLC.