Operations Manager

We are seeking an Operations Manager to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Description

Working at Chick‑fil‑A Alpharetta Commons is more than just a job, it's a stepping-stone to a successful future in the world of business. Our Operator considers our team members to be more than just employees, they are a highly valued part of our restaurant. We are currently searching for Night Operations Manager to work at our location: 4285 State Bridge Road, Alpharetta, GA 30022. We are looking for humble, hardworking, positive people who enjoy giving their best to serve others.

We are seeking an Operations Manager to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team. This position oversees team members in the development of the business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Leader is in constant communication with the leadership team and Owner/Operator as to what is happening in his/her scope of responsibility. The successful candidate will be able to enhance guest satisfaction, meet sales and profitability goals and manage team members effectively. 

Duties and Responsibilities

• Work with the Owner/Operator, as part of a high-performance leadership team, to execute our business strategy
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks
• Works with executive team to ensure appropriate daily and restaurant staffing levels
• Must be an excellent coach, communicator, and team builder
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Complete understanding of each key position in both the front and back of the store
• Must be able to meet the physical demands of the position which includes but is not limited to standing for up to 10 hours and lifting up to 40lbs.
• Demonstrate knowledge of the brand and menu items
• Maintain regular and consistent attendance and punctuality
• Greet guests to make them feel comfortable and welcome
• Follow Chick-fil-A’s operational policies and procedures
• All other duties as assigned

Required Skills

• At least 3 years of previous experience working in a high-volume, fast-paced, guest-focused environment
• Self-leader committed to personal growth
• Ability to handle multiple tasks at once
• Team-oriented, adaptable, dependable, and strong work ethic
• Willingness to step outside of job role to assist in other roles
• Customer service oriented
• Ability to communicate effectively with guests and team members
• Honors and encourages others to follow the visions and values of the restaurant
• Must be available to work on Fridays and Saturdays

Position Type: Part-time 30 hours a week to full-time

Benefits

·       Flexible hours

·       Never work on Sundays

·       Competitive Pay

·       Paid Vacation

·       Leadership Development Opportunities

·       Access to Health, Vision, and Dental Insurance Plans

·       401(K) after one year of employment

Join our growing team! Chick-fil-A Alpharetta Commons has a team of engaged and enthusiastic leaders who make a difference in our team’s and guests’ lives, daily!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$16.00 - $20.00 per hour

Benefits

Bonus pay, Flexible schedule, Health insurance, 401(k), Referral program, Employee discount, Paid training, Mileage reimbursement

Job Type

Full time

Schedule

Weekend availability, 10 hour shift, Monday to Friday