Operations Duty Agent

Operations Duty Agent

Salary

$26.97 Hourly

Location

Southwest Florida International Airport, 11000 Terminal Access Rd, Ste 8671, Fort Myers, FL

Job Type

Full-time

Job Number

00802

Department

Airport Operations

Opening Date

07/27/2026

Closing Date

8/10/2026 4:30 PM Eastern

• Description
• Benefits
• Questions

About Us

Southwest Florida International Airport (RSW) is an award-winning, medium-hub commercial service airport that served more than a record-breaking 11.1 million passengers in 2025 and is one of the top 50 airports in the United States for passenger traffic. Fifteen airlines serve RSW with nonstop service to more than 70 markets, including Canada and Germany. The economic impact of the airport is $8.3 billion annually to the Southwest Florida region and more than 60,000 jobs. Page Field (FMY), an FAA-designated reliever airport, provides services to general and business aviation and accommodated more than 160,000 aircraft operations in 2025. Base Operations at Page Field is an award-winning, fixed-based operator and has been recognized for its customer service and facilities.

Terminal Expansion projects are currently underway at RSW to improve the airport travel experience by consolidating the security checkpoints, adding concession space and providing passengers more amenities and options. In addition, a new Concourse E is being constructed with 14 gates, as well as other terminal, landside and airside improvements.

The Position

The anticipated starting hourly rate for the ideal candidate is $26.97

The Lee County Port Authority is seeking a detail-oriented, high-energy Operations Duty Agent to join our Airport Operations team. As an Operations Duty Agent, you are the eyes and ears of the airport. Under the guidance of the Airside Operations Manager, you will exercise significant independence to monitor terminal, landside, and airside activities. From emergency response to regulatory enforcement, your work directly impacts every flight and passenger.

Minimum Qualifications

• A valid Florida drivers license within 30 days of hire
• Bachelors degree in aviation management, business administration, or an equivalent level of aviation experience may be considered
• Must successfully complete a background investigation, drug screening, Criminal History Record Check (CHRC), and TSA Security Threat Assessment prior to employment
• Must obtain and maintain an FBI Criminal Justice Information Services (CJIS) clearance within three (3) months of hire
• Availability to work an 84-hour bi-weekly work schedule and must be able to work various and rotating shifts (nights, weekends, holidays, and relief shifts) 24/7

Key Responsibilities

• Conduct thorough checks of runways, taxiways, fencing, fueling facilities, and terminal areas to ensure 100% compliance with safety standards
• Assist in establishing On-scene Command Posts and responding to incidents across all terrains
• Uphold FAA regulations and the Airport Certification Manual. You have the authority to suspend operations or restrict flights when necessary to maintain safety
• Handle animal and bird control using pyrotechnics and specialized equipment to keep the airfield clear
• Manage gate control programs and provide critical weather updates to airport tenants
• Empowered to suspend the rules and regulations (Lee County Ordinance 94-09, as amended) and issue such orders, rules and regulations as may be necessary. This may include closing the airport in its entirety or any portion; delaying or restricting any flight; refusing takeoff permission to aircraft; denying the use of the airports to any specified class of aircraft, or to any individual or group
• Provide aircraft escort in the movement areas of the Air Operations Area (AOA)
• Occasional bending, stooping, lifting, reaching and frequent walking are required to perform this position

Emergency Response/Recovery Activities: Lee County Port Authority personnel are designated by tier levels and may be called upon to assist with an emergency or unforeseen event at any time. Employees may be called to fulfill duties that are outside their normal scope of work to assist in resuming airport operations and flight activities.

Please review full job description here

Overview of Benefits

Florida Retirement System (FRS)

The Port Authority participates in the Florida Retirement System (FRS). Employees have the option of choosing between two retirement plans:

1) FRS Pension Plan - traditional retirement plan that offers a guaranteed monthly benefit upon vesting requirements

2) FRS Investment Plan - benefit is based on contributions made to the account and on investment performance. Both plans require eligible employees to contribute 3% per paycheck, while the employer contributes 13.63% for regular class or 32.79% for Special Risk.

Medical Insurance

The Port Authority offers two plan choices for all full-time employees, their legally married spouse and their dependents. Coverage begins the first of the month following their date of hire.

Dental Insurance

The Port Authority offers a dental plan for full time employees, their legally married spouse and children.

Vision Insurance

The Port Authority offers two (2) affordable plans options to select: Low and High Plan.

Employee Assistance Program

The Port Authority provides this benefit at no cost to the employee. This is the availability of licensed professional counselors for personal issues with 100% confidentiality.

Flexible Spending Account(s)

There are two (2) types of FSA reimbursement accounts that allows contributions to be deducted from each paycheck before taxes to cover expense with pre-tax dollars. This lowers your taxable income. 1) Medical Expense Reimbursement - covers out-of-pocket expenses for medical, dental and/or vision expenses; 2) Dependent Care Reimbursement - covers daycare costs for dependent children under the age of 13 or elderly adult daycare.

Life /AD & D Insurance

The Port Authority provides this benefit at no cost to the employee. Employees are insured at an amount equal to the annual salary rounded to the next higher thousand dollars. The AD&D insurance provides additional coverage in the event the employee should lose their limb(s), eyesight or die.

Additional Life Insurance

The Port Authority provides the employee with an option to purchase additional life insurance coverage for him/herself, their spouse and their child(ren).

Short Term Disability

The Port Authority provides the employee with short term disability coverage for him/herself at no cost to the employee. Benefits are paid to 60% of salary up to nine (9) weeks.

Long Term Disability

The Port Authority provides this benefit at no cost to the employee. Benefits are paid up to 60% of the employees salary after being disabled for 60 consecutive days.

Direct Deposit

The employees payroll check is directly deposited into the bank of their choice.

Other Programs

457 Deferred compensation programs

Education reimbursement

On-site gym - RSW

Paid Time Off & Holidays

The Port Authority offers a generous amount of paid time off in addition to 11 paid holidays, and 1 personal day

01

What motivates you to work hard and be productive?

02

A national fingerprint-based record check shall be conducted prior to granting access to Criminal Justice Information Services (CJIS) for all personnel who have unescorted access to unencrypted CJIS or unescorted access to physically secure locations or controlled areas. Applicants with a record of misdemeanor offense(s) may be granted access if it is determined the nature or severity of the misdemeanor offense(s) does not warrant disqualification. If a felony conviction of any kind exists, the applicant will be denied access to CJI. Do you understand?

• Yes
• No

03

This position requires availability for an 84-hour bi-weekly work schedule which includes nights, weekends, and holidays. Are you available to work this schedule?

• Yes
• No

Required Question

Employer Lee County Port Authority

Address Southwest Florida International Airport

11000 Terminal Access Road, Suite 8671

Fort Myers, Florida, 33913

Phone 239-590-4531

Website https://www.governmentjobs.com/careers/leecountypa