Operations Dispatcher -Driver Supervisor, St. Petersburg, FL

Martz Bus

  • Saint Petersburg, Florida
  • 19 days ago

    Highlights

    In this role, you will build and manage the daily operating board, assign drivers and vehicles, monitor service throughout the day, and respond to call-offs, schedule changes, breakdowns, and other operational challenges. You will also serve as a primary resource for our Motor Coach Operators and work closely with Sales, Maintenance, Safety, and management to provide safe, reliable, and on-time service.

    Numbers & Facts

    LocationSaint Petersburg, Florida
    Websitemartzbus.com/careers

    Description

    Martz Bus is seeking an experienced Operations Dispatcher / Driver Supervisor to help coordinate our daily motor coach operation in Florida. This is a hands-on position for someone who stays organized, communicates clearly, and can make sound decisions in a fast-moving transportation environment.

    In this role, you will build and manage the daily operating board, assign drivers and vehicles, monitor service throughout the day, and respond to call-offs, schedule changes, breakdowns, and other operational challenges. You will also serve as a primary resource for our Motor Coach Operators and work closely with Sales, Maintenance, Safety, and management to provide safe, reliable, and on-time service.

    Key responsibilities include:

    • Assigning qualified drivers and available vehicles to scheduled trips
    • Monitoring driver report times and securing coverage for call-offs or no-shows
    • Reviewing next-day driver, vehicle, and trip readiness
    • Coordinating schedule changes, breakdowns, vehicle swaps, and service disruptions
    • Supporting driver attendance, reliability, and performance expectations
    • Communicating trip changes and updated work information to drivers
    • Reviewing driver time and supporting payroll accuracy
    • Preparing daily operational reports and vehicle-cleaning schedules
    • Assisting with accident, incident, and customer-service response
    • Maintaining clear communication and effective handoffs between shifts and departments

      Motor coach or passenger transportation experience is a plus.

      Martz has been moving people safely since 1908. As a fifth-generation, family-owned company, we value service, integrity, accountability, teamwork, innovation, and doing the right thing.

      We offer an excellent benefit package including health, dental, vision, life and disability insurance and a 401k saving plan with an employer match up-to 4.5%.

      Join our team and help keep our drivers supported, our coaches moving, and our customers on schedule.

      www.martzbus.com/careers

      Martz Bus is an Equal Opportunity Employer

       

       

       

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